19
TROUBLESHOOTING
malfunction the reason solution
No display Check that the plug is in place and ON/OFF
button is pressed
Insert the power plug, make sure you press the
ON/OFF button
The indicator on the front panel of
the machine is red
The bean box is not installed Install bean box
There are water marks on the
bottom of the machine
The water tank or the water tray is not
installed in place\The drip tray is full
Make sure that the water tank and the drip tray
are installed in place, and the drip tray is empty.
If the issue is not solved, please don’t
dissassemble the machine on your own, but send
it to local authorized maintenance center for
reparation.
You will hear a ticking sound after
starting the machine and a hissing
sound aer the coee is delivered
This is a normal phenomenon and the
sound is produced by the normal operation
of the pressure control valve.
No coee comes out from funnel, or
coee comes out from funnel drop
by drop, or the funnel cannot be
installed in funnel bracket properly
Excessive amount of coee powder, too ne
coee powder or excessive pressure
The amount of powder should not exceed the
standard. Adjust the grinder level of the grinder
appropriately until it is suitable. It should not be
pressed repeatedly with excessive force when
pressing the powder.
Coee without fat The coffee beans are damp or the coffee
powder is too coarse
Choose fresh coffee beans and powder with
moderate grinding thickness to make coee
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