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CONTENTS OF THE COMMERCIAL WARRANTY FOR YOUR ELECTRI-
CALLY-ASSISTED BIKE
Please ensure that you keep your invoice as proof of purchase.
The bicyle has a lifelong guarantee on the ructural components (frame, handlebar em, handlebar and saddle-pillar), 2 years on
parts subject to normal wear and tear.
The warranty does not cover damage resulting from misuse, from a failure to respect the precautions for use, from accidents, from
improper use or from commercial use of the bike.
This bike is for personal use only and not for professional use.
The warranty does not cover damage resulting from repairs carried out by persons not authorised by Decathlon.
Each electronic component is permanently sealed. Opening one of these components (battery, battery sheath, controller, screen,
motor) may cause physical injury to persons or damage to the syem. Opening or modifying a component in the syem will void the
warranty for the bike. The warranty does not cover cracked or broken screens showing visible signs of impacts.
FURTHER DETAILS REGARDING THE LIFETIME WARRANTY ON B’twin BIKES, purchased as of 1 June 2013.
B’twin brand bikes are products designed to provide complete satisfaction to their users. For this reason,
B’twin wishes to commit to the quality and durability of its bikes.
Within this context, B’twin oers its clients a lifetime warranty which exclusively covers the following noncarbon parts: frames, rigid
forks (non-suspension forks), handlebars and ems tted to B’twin brand bikes. This warranty begins on the date of purchase of (a)
B’twin brand bike(s).
It is specied that, for the lifetime warranty to be valid, the buyer mu:
either have a DECATHLON ore loyalty card and regier his/her purchase on it at the time of checkout,
or complete the warranty certicate available online on the www.supportdecathlon.com site within one month of the purchase date.
During this regiration, the buyer mu provide the following information: la name, r name, purchase date, e-mail address, and
bicycle tracking number.
By virtue of this warranty, B’twin oers either the replacement by an equivalent of the frame, rigid fork, handlebars or em, or their
repair, within a reasonable time period, after being brought to a DECATHLON retail ore repair shop. It is specied that travel and
transportation cos remain the responsibility of the cuomer.
However, this contractual obligation will not apply in the event of poor maintenance or misuse of B’twin bikes, as dened in the user
manual of the product in queion.
To benet from the warranty covering one of the parts lied above, you mu simply visit the repair shop of a DECATHLON retail
ore, bringing either your DECATHLON ore loyalty card or your warranty certicate with you.
B’twin reserves the right to verify that all conditions of the lifetime warranty have been met and to implement all due necessary mea
-
sures to verify this.
It is also specied that the lifetime warranty does not exclude the application of the legal guarantee(s) provided for under the French
Consumer Code (Code de la consommation) and Civil Code (Code civil), namely:
Article L. 211-4 of the Consumer Code: «The seller mu deliver goods in conformity with the contract and take responsibility for any
lack of conformity present at the time of delivery. The seller is also held liable for any lack of conformity caused by the packaging, the
assembly inructions or the inallation if he/she was made responsible for the latter under the contract or if it was conducted under
his/her responsibility».
Article L. 211-5 of the Consumer Code: «To be compliant with the contract, goods mu:
Be suitable for the use normally expected for similar goods and, if necessary:
match the description provided by the seller and possess the qualities that he/she presented to the buyer in the form of a sample or a
model;
display the qualities that a buyer can legitimately expect in view of public atements made by the seller, the producer, or his/her
representative, notably in advertising or labelling;
Or display the features dened by a mutual agreement between the parties or be suitable for any special use sought by the buyer,
made known to, and agreed upon by, the seller».
Article L. 211-12 of the Consumer Code: «Legal action prompted by lack of conformity lapses two years after the date of delivery of the
goods.»
Article 1641 of the Civil Code: «The seller is bound to the warranty on account of hidden defects of the item sold which render it unt
for the use for which it was intended, or which so impair that use that the buyer would not have acquired it, or would only have paid a
lesser price for it, had he/she been aware of them.
Article 1648 paragraph 1 of the Civil Code: «Legal action prompted by unacceptable defects mu be brought by the buyer within a
period of two years from the date of discovery of the defect».
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