TROUBLESHOOTING
Problem Easy solution
Kettle will not switch“ON”
The kettle will not work
1. Check the power plug if is securely inserted into
the outlet.
2. Insert the power plug into an independent outlet.
3. Insert the power plug into a dierent outlet.
4. Reset the circuit breaker if necessary.
5. For additional safety, the kettle is fitted with a
thermal cut out. In the event of severe
overheating, the kettle will be automatically shut
down to prevent furthe damage. If this
occurs,please call DECEN Consumer Support.
Check the kettle if is securely positioned on
the Power Base.
The LCD light has gone out
1.The kettle goes into standby mode if not used for 5
minutes. When in standby mode, the LCD screen
will cease to illuminate.
2. To re-activate the kettle out of standby
mode--Press”ON/OFF” button on the Power Base.
7
General cleaning
We recommend cleaning the kettle after using each time.
1. Unplug the power base from the electrical outlet.
2. Allow the kettle to completely cool down, then pour out any remaining water.
3. Wash the kettle with warm, soapy water. Dry it thoroughly with a soft, clean towel.
CARE AND MAINTENANCE
Descaling the Kettle
You should descale the kettle at least once a week if you use it frequently. Descaling removes any mineral deposits that
have built up inside the kettle. Always descale the kettle after it has been stored for long periods of time and before
storing it.
1. Fill the kettle with 1 cup of distilled vinegar or lemon juice and 2 cups of water (1:2 ratio).
2. Boil the mixture, then let it soak in the kettle for 2 hours.
3. Pour out the solution, then wipe the limescale away with a cloth or nonabrasive sponge.
4. Rinse the kettle with clean water, and dry with a soft cloth.
5. Repeat as needed.
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