51
REV.00
8.1 Problems - Causes - Solutions
Problems Causes Solutions
The machine will not power up The machine is not connected to a
power outlet
Have the mains connection checked
The coffee is not hot enough The cups are cold
Warm the cups with hot water
The machine is not distributin g hot
water or steam
The steam nozzle is obstructed
Remove the steam nozzle by pulling it downwards
and clean it.
The coffee is served too slowly The coffe is too finely ground Change the mix
Turn the grinder setting button to a higher setting
The distribution group is dirty Wash the distribution group
The SBS system button is completely
to the right
Turn the button to the left and then turn it to the
right when the machine is distributing coffee
The coffee is served too quickly The coffee is too coarsely ground Change the mix
Turn the grinder setting button to a lower setting
The SBS system button is completely
to the left
Turn the button to the right when the machine
serves coffee
The machine takes to long to heat up
and the quantity of water distributed
through the nozzle is limited
There is scale in the machine circuit. Carry out a de-scaling cycle
The distribution group cannot be
removed
The distribution group is not in the
right position.
Turn on the machine. Close the front panel; the
group returns to its initial position and can be
removed.
The drip tray is fitted Remove the drip tray.
The coffee is spilling from the
distributor
The distribution group is not in the
right position
Place the distributor correctly
The distributor is blocked up Remove the distributor and clean it
The coffee does not froth The mix is not suitable or was roasted
too long ago
Change the coffee mix.
The coffee is too coarsely ground Adjust the grinder
The SBS button is turned to the left Turn the SBS button to the right
Water is overflowing from the drip
tray
The drip tray is full Check the floater position and empty the drip tray
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