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This certificate is issued by DEFY APPLIANCES (PTY) LIMITED manufacturers of Defy and Ocean products, hereinafter the
Company, to the original purchaser only, of the appliance described on the certificate and shall constitute the only warranty
given in respect of this appliance.
The Company warrants to the original purchaser that for a period of TWO YEARS from date of purchase the appliance is free
from defect under normal domestic use, both in workmanship and material, subject to the following conditions.
1. Repair or replacement of any part of this appliance, found by the Company to be defective, shall be at the election of the
Company. The Company reserves the right to effect such service through any of its Service Divisions or Authorised Service
Dealers. The cost of such service shall be borne by the Company in full, provided that the appliance is located no further
than 50km from a Company Service Centre or an Authorised Service Dealer. Where the appliance is located beyond the
50km radius, the purchaser shall be liable for the standard travelling charges, as determined by the Company.
2. Vitreous enamelware, fuses and lamps are specifically excluded from these warranties. It is an express condition of these
warranties that the purchaser takes due care and attention in the use and maintenance of the appliance. Abuse, misuse in
conflict with operating instructions, connection to incorrect voltages and subjection to commercial use shall release the
Company from its obligations.
3. This warranty shall become void and cease to operate if the appliance is dismantled by, or any repairs to the appliance are
effected by any persons not duly authorised by the Company, or if substitute parts not approved by the Company are used
in the appliance, or if the serial number of the appliance is removed.
4. The Company shall not be responsible for damages resulting from fire, flood, civil disturbances or any Act of God. The
Company shall not, in terms of these warranties be responsible nor held liable for any consequential loss or damage of any
kind caused by or due to the failure or malfunction of the appliance.
5. The Company shall not be responsible for transportation or other costs other than those incurred within the provisions of
Point 1 of this Certificate.
6. For warranties in the Republic of South Africa and Sub-Saharan Africa, please contact your nearest Defy office.
Please refer to the respective South African service agents and Sub-Saharan Africa service agents.
7. Where service is requested under warranty and no fault or defect can be found by the Company, all costs incurred will be
for the purchaser's account.
8. This Certificate as well as your invoice will serve as proof of purchase. For the purpose of warranty, it will be essential to
produce this Certificate and invoice. Failure to do so, will render the purchaser liable for service costs.
KEEP THIS CERTIFICATE AND SALES INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.
Warranty
10
South African Service Agents:
BLOEMFONTEIN
160 Long Street, Hilton, Bloemfontein 9301
Tel: 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd. Montague Gardens, 7441
Tel: 021 526 3000
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue, Umgeni Business Park,
Durban, 4051
Tel: 031 268 3300
Durban.Service@defy.co.za
EAST LONDON
Robbie de Lange Road, Wilsonia,
East London, 5201
Tel 043 745 1129
EastLondon.Service@defy.co.za
JOHANNESBURG
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg, 2094
Tel: 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive, Superbia 0699
Tel: 0152 92 1166 / 7 / 8 / 9
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road, North End, Port Elizabeth 6001
Tel: 041 401 6400
PortElizabeth.Service@defy.co.za
PRETORIA
Block A1 Old Mutual Industrial Park,
Cnr. D.F.Malan Drive & Moot Str. Hermanstad, 0082
Tel: 012 377 8300
Pretoria.Service@defy.co.za
Sub-Saharan Africa Service Agents:
ZAMBIA: SOUTHGATE INVESTMENTS LTD
Plot 1606, Sheki Sheki Road
P.O. Box 33681
Lusaka, 10101, Zambia
Tel: +260 0211 242332/3
Fax: +260 0211 242933
sgiservicecentre@microlink.zm
NAMIBIA: ATLANTIC DISTRIBUTORS (PTY) LTD
10 Tienie Louw Street, Northern Industrial Area
P.O. Box 21158, Windhoek, Namibia
Tel: (061) 216162
Fax: (061) 216134
atlantic@mweb.com.na
ZIMBABWE: TRADECOMAFRICA
Trade Com Africa, 183 Loreley Crescent
Msasa, Harare, Zimbabwe
Tel: +263 4 486165/6
Cell: +263 772 469010
Cell: +263 772 469011
BOTSWANA: RAY MORGAN AGENCIES
RMA Service Centre, Plot 48, East Gate
Gaborone International Commerce Park
Kgale View, Gaborone
Botswana
Tel: +267 390 3996 / 390 3912
Fax: +267 318 7376
Cell: +267 7134 6539
service@rma.co.bwîî raja@rma.co.bw
SWAZILAND: LYNDS DISTRIBUTORS
P.O Box 716, Mbabane, Swaziland, H100
Tel: (00268) 2515 4310/8
Fax: (00268) 2518 4318
MOZAMBIQUE: COOL WORLD. LDA
Rua da Resistencia No. 97B R/C
Cell: +258 84 44 61 234
coolworldlda@hotmail.com
Nosso Show Room
Av: da Industrias, Parcela No.735 * 735A
Machava, Maputo