Need help?Do you have a question about the Defy TWINMAID and is the answer not in the manual?
Avoid exposing the machine to direct sunlight or rain during installation.
Connect the inlet hose to the water tap and machine, then plug into a 15A earthed socket.
Ensure all timer control knobs are set to '0' before starting.
Position the drain hose securely, not exceeding 1.5 meters above the floor.
Remove and hang the wash tub lid; switch on the power at the wall socket.
Choose wash mode (gentle, normal, heavy) and water level based on load size.
Fill the wash tub with water and add specified detergent for twin tub machines.
Load clothes one by one, then start the wash cycle per selected time and program.
After washing, remove clothes from the wash tub and place them in the spin drum.
Do not turn control knobs past markings; always turn anti-clockwise to '0'.
Turn the mode selector knob to 'Drain' to empty the wash tub.
Return selector to wash/rinse mode after draining to prevent air locks.
Clear air locks by switching to wash/rinse for 5 seconds, then back to drain.
Do not turn control knobs past markings; always turn anti-clockwise to '0'.
Place wet laundry evenly in the spin drum and cover with the disc.
Ensure both inner and outer spin tub lids are closed securely.
Turn the spin timer knob to approximately 2 minutes for rinsing.
Move rinsed clothes to the wash tub and fill with water for the next step.
Turn selector to 'Normal' and set wash timer for the required rinsing time.
Turn the mode selector to 'Drain' to remove the rinse water.
Repeat rinse steps if needed; ensure selector is returned to wash/rinse to prevent air locks.
Place wet laundry evenly into the spin drum and secure with the disc cover.
Ensure both inner and outer spin tub lids are closed properly.
Turn the spin timer knob to the desired spin time for the load.
Consult guide for recommended spin durations based on fabric types.
Do not turn control knobs past markings; always turn anti-clockwise to '0'.
Never touch the spin drum while it is rotating.
Do not use water hotter than 50°C to prevent machine damage.
Always use the spin tub disc cover to prevent clothing from rising out.
Do not wash clothes soaked in flammable liquids like petrol or thinners.
Check clothes for loose buttons, tears, coins, or pins before washing.
Sort and separate clothes by fabric, color, and degree of dirt.
Use only soap powders specifically designed for twin tub washing machines.
Avoid splashing water onto controls to prevent electrical issues.
Switch off power at the wall socket and remove the plug.
Dry the cabinet, control panel, and tubs with a soft, lint-free cloth.
Uncouple the inlet hose from the tap and machine if moving the appliance.
Remove the outlet hose from the drain, but do not detach it from the machine.
Periodically clean the filter bag by rinsing it under running water.
Access the spin tub via the safety cover to retrieve lost items.
Remove the pulsator lid and screw to clear any blockages.
Clean blockages by accessing the drain valve cover and control lever.
Wipe the cabinet with a damp soapy cloth, rinse, and wipe dry.
Use only genuine Defy replacement parts for power cord replacement.
Verify plug is in socket and power is switched on.
Check for blown house fuses or tripped circuit breakers.
Ensure control knobs are in correct positions and water tap is open.
Inspect hoses for kinks and check overflow level setting.
Check for pulsator or drain outlet blockages, or air locks.
Ensure no clothes are entangled around the spin drum.
Verify the spin tub lid has been closed properly.
Contact nearest Defy service centre if problems persist after checks.
Details on one-year warranty for defects under normal domestic use.
Excludes wear items, misuse, unauthorized repairs, and consequential damages.
Warranty is void if dismantled or repaired by unauthorized persons.
Warranty applies only within specified Southern African countries.
Keep certificate and invoice as proof of purchase for warranty claims.
To Next Page
General
