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Dell Dual Charge Dock User Manual

Dell Dual Charge Dock
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Dell Dual Charge Dock
User Guide
Regulatory Model: K21A
Regulatory Type: K21A001
May 2022
Rev. A00
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Dell Dual Charge Dock Specifications

General IconGeneral
DC-in jackYes
Microphone inNo
DisplayPort version1.4
USB 2.0 ports quantity0
Connectivity technologyWired
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity4
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity1
Ethernet LAN data rates10, 100, 1000 Mbit/s
Product colorBlack
Maximum digital resolution7680 x 4320 pixels
Number of displays supported2
Power supply130 W
Input current2.5 A
Output current6.67 A
Output voltage19.5 V
AC input voltage100 - 240 V
Power source typeAC
AC input frequency50 - 60 Hz
Storage temperature (T-T)-40 - 70 °C
Operating temperature (T-T)0 - 40 °C
Harmonized System (HS) code84733020
Weight and Dimensions IconWeight and Dimensions
Depth117.4 mm
Width90.5 mm
Height113 mm
Weight670 g

Summary

Introduction

What's in the box

Hardware requirements

Views of Dell Dual Charge Dock - HD22Q

Dock Back and Front Views

Visual guide to the ports and features on the front and back of the docking station.

Dock Side Views

Details the ports and buttons located on the left and right sides of the docking station.

Important Information

System Driver Updates

Recommends updating system BIOS, graphics, and Ethernet drivers for optimal dock performance.

Dock Firmware Updates

Advises installing the latest firmware for the Dell Dual Charge Dock for proper functionality.

Driver FAQ

Directs users to a Dell Knowledge Base article for troubleshooting driver-related issues.

Setting up your docking station

Dock Connection Steps

Instructions for connecting the AC adapter, USB Type-C, and external displays to the dock.

Wireless Phone Charging

Instructions and supported orientations for charging mobile phones wirelessly on the dock.

Wireless Earbud Charging

Guidance on charging wireless earbuds using the dock's wireless charging pad.

Setting up external monitors

Monitor Configuration

Steps to configure external displays through Windows display settings.

Display Resolution Support

A detailed table outlining supported resolutions for single, dual, triple, and quad monitor setups.

Technical specifications

Product Specifications

Details the model, ports, supported systems, and key features of the docking station.

Wireless Charging and Cable Specs

Covers specifications for the Qi wireless charging and the docking cable.

Power Adapter Specifications

Lists the input/output voltage, current, and physical specs of the power adapter.

LED Indicators and Environment

Explains LED functions and operating/storage conditions for the dock.

Dimensions and Weight

Provides the physical dimensions and weight of the docking station.

Dell docking station firmware update

Firmware Update Utility

Introduces the utility for updating the dock's firmware and the process involved.

Command-Line Options

Details command-line parameters for advanced firmware update management.

Troubleshooting the Dell Dual Charge Dock - HD22Q

Common Issues and Solutions

A comprehensive guide to diagnosing and resolving typical problems with the docking station.

Getting help and contacting Dell

Support Resources

Lists self-help options, contact methods, and knowledge base access for Dell support.

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