40 Troubleshooting
Shaky/Jittery Video Wavy picture or fine
movement
•Perform Auto Adjust via OSD.
•Adjust the Phase and Pixel Clock
controls via OSD.
•Reset the monitor to Factory
Settings.
•Check environmental factors.
•Relocate the monitor and test in
another room.
Missing Pixels LCD screen has spots •Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has bright
spots
•Cycle power on-o.
•Pixel that is permanently o is a
natural defect that can occur in LCD
technology.
For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
http://www.dell.com/support/
monitors.
Brightness Problems Picture too dim or too
bright
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
Geometric Distortion Screen not centered
correctly
•Reset the monitor to Factory
Settings.
•Auto Adjust via OSD.
•Adjust brightness & contrast controls
via OSD.
NOTE: When using ‘HDMI’, the
positioning adjustments are not
available.