Dell E515dw User Manual

263Troubleshooting
10
Troubleshooting
Use this section to resolve typical problems you may encounter when using your Dell machine. You can correct most
problems yourself.
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made from within that
country.
Using non-Dell supplies may affect the print quality, hardware performance, and machine reliability.
(Dell E515dn/Dell E515dw)
To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax machine
or to your computer before turning off the machine.
First, check the following:
• The machine's power cord is connected correctly and the machine's power is on. See the
Setup Guide .
• All of the protective materials have been removed. See the Setup Guide .
• Paper is loaded correctly in the paper tray.
• The interface cables are securely connected to the machine and the computer, or the wireless connection is set
up on both the machine and your computer.
• Error and maintenance messages
If you did not solve the problem with the checks, identify the problem and then see Related Information .

Dell E515dw Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	8.5 s
Duplex print speed (ISO/IEC 24734) color	13 ipm
Print speed (black, normal quality, A4/US Letter)	26 ppm
Duplex print speed (black, normal quality, A4/US Letter)	15 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Copy speed (black, normal, US Letter)	20 cpm
Copy speed (black, normal quality, A4)	19 cpm
Scan to	File, FTP
Scanner type	Flatbed & ADF scanner
Scan speed (black)	17 inch/min
Scan speed (color)	6 inch/min
Image formats supported	BMP, JPEG XR, TIF
Maximum scan resolution	19200 x 19200 DPI
Document formats supported	PDF, XPS
Optical scanning resolution	600 x 1200 DPI
Faxing	-
Fax memory	8 MB
Modem speed	33.6 Kbit/s
Printer fonts	Bitmap, PCL, PostScript
Printing colors	Black
Maximum duty cycle	10000 pages per month
Recommended duty cycle	300 - 1000 pages per month
Number of PostScript fonts	66
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 6, PostScript 3
Card reader integrated	No
Sound power level (standby)	33 dB
Sound pressure level (printing)	50 dB
Paper input type	Paper tray, Sheetfed
Total input capacity	250 sheets
Total output capacity	100 sheets
Maximum input capacity	251 sheets
Auto document feeder (ADF) input capacity	35 sheets
Envelopes sizes	DL, Monarch
Paper tray media types	Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Thick paper
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A6
ISO C-series sizes (C0...C9)	C5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Market positioning	Home & office
Display number of lines	2 lines
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	WPA2, WPS
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Dell Mobile Print, Google Cloud Print, Mopria Print Service
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
AC input frequency	50 - 60 Hz
Power consumption (standby)	60 W
Power consumption (PowerSave)	5.8 W
Power consumption (average operating)	480 W
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Linux operating systems supported	RedHat EL Linux 6.0, Ubuntu 12.04
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Sustainability certificates	RoHS, ENERGY STAR
Certification	UL/cTUVus, FDA, CB, CE, R&TTE, Ctick, A-Tick, Nom, Semko, ICASA IEC60650-1, CIPSR22, 24, FCC, VCCI, ErP Lot 6 Tier 2(2013), ErP Lot 4 (2012), WEEE, ErP Lot 26 Tier 1 and Tier 2
Package depth	517 mm
Package width	623 mm
Package height	499 mm
Package weight	15600 g
Operating altitude	-15.2 - 2000 m
Storage temperature (T-T)	0 - 35 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 80 %
Operating relative humidity (H-H)	20 - 85 %

Weight and Dimensions

Depth	398.5 mm
Width	409 mm
Height	316.5 mm