Getting help and contacting Dell
Self-help resources
You can get information and help on Dell products and services using these self-help resources:
Table 22. Self-help resources
Information about Dell products and services www.dell.com
Dell Help & Support app
Tips
Contact Support In Windows search, type
Contact Support, and press Enter.
Online help for operating system
www.dell.com/support/windows
www.dell.com/support/linux
Troubleshooting information, user manuals, setup instructions,
pr
oduct specications, technical help blogs, drivers, software
updates, and so on.
www.dell.com/support
Dell knowledge base articles for a variety of computer concerns.
1 Go to www.dell.com/support
.
2 Type the subject or keyword in the Search box.
3 Click Search to retrieve the related articles.
Learn and know the following information about your product:
• Product specica
tions
• Operating system
• Setting up and using your product
• Data backup
• Troubleshooting and diagnostics
• Factory and system restore
• BIOS information
See
Me and My Dell at
www.dell.com/support/manuals.
To locate the Me and My Dell relevant to your product, identify your
pr
oduct through one of the following:
• Select
Detect Product.
• Locate your product through the drop-down menu under View
Pr
oducts.
• Enter the
Service Tag number or Product ID in the search bar.
Contacting Dell
To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE
: If you do not have an active internet connection, you can nd contact information on your purchase invoice, packing slip,
bill, or Dell product catalog.
7
Getting help and contacting Dell 21
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