What to do if my Dell Inspirion 13-7368 won't turn on?
First, check that the system has a power light. If not, ensure it's plugged into AC power. Then, remove the battery, making sure the power is off and the system is unplugged. After that, remove all CRUs from the system, reconnect the AC adapter, and try again. Finally, run the ePSA diagnostics.
What to do if Dell Laptop displays error codes during diagnostic tests?
If your Dell Laptop displays error codes during diagnostic tests, make a note of the error code and validation number. After that, contact Dell support for further assistance.
What to do if my Dell Laptop screen has no video?
If the LCD is not displaying video or the video is garbled, run the ePSA diagnostics. If the LCD is not displaying any video, connect an external monitor to eliminate a no-POST problem. Connect an external monitor, when possible, for all LCD-related problems to help eliminate a possible software or video card problem. If the LCD has dim video, adjust the brightness or connect an AC adapter to eliminate a power management conservation setting in the BIOS. If the LCD has lines on the screen, check the system during POST and system setup, to determine if the lines are present in all modes of operation. Run the ePSA diagnostics. If the LCD has color problems, run the ePSA diagnostics. If the LCD has burned-out pixels, verify that the LCD is still within LCD standard guidelines.
What to do if Dell Inspirion 13-7368 Laptop touchpad and keyboard aren't working?
Attach an external mouse or keyboard to check for peripheral functionality. Also, run the ePSA diagnostics.
How to fix BIOS issues on a Dell Inspirion 13-7368?
Check the System Setup pages to verify the settings on each page. Try resetting BIOS to default settings by pressing Alt+F.
How to charge Dell Inspirion 13-7368 battery faster?
The battery should be charged while the system is off for faster charge time.
How to fix VGA connection issues on a Dell Inspirion 13-7368?
Check both ends of the cable for a secure connection to the laptop and the external monitor. Adjust the contrast and brightness on the external monitor. Ensure the notebook is not set to internal display only. Try swapping with a known good cable or a known good external monitor.
How to troubleshoot integrated NIC on a Dell Inspirion 13-7368 Laptop?
First, make sure that the network driver has been installed and is working properly. Check System Setup to ensure that the NIC is enabled. Try reseating the cable or using a known good cable, if available. If a known good system is available, check if that system is connecting to the network. You may also run the ePSA diagnostics on the network port.
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