Locate the Service Tag or Express Service Code of your Dell computer ..............................................73
System-diagnostic lights..................................................................................................................................................74
SupportAssist | On-board Diagnostics......................................................................................................................... 75
Recovering the operating system................................................................................................................................. 75
WiFi power cycle............................................................................................................................................................... 75
Drain residual flea power (perform hard reset)......................................................................................................... 76
Chapter 6: Getting help and contacting Dell................................................................................ 77
Contents 5