FILE LOCATION: S:\systems\Roush ATG\QRG\A00\EN\source\bookTOC.fm
4 Contents
Restoring the Windows Vista® Operating System . . . 39
Using Windows Vista System Restore
. . . . . . . 40
Restoring the Windows Vista Computer to the Default Factory
Configuration . . . . . . . . . . . . . . . . . . . . 42
Using the Windows Vista Operating System Media
43
Restoring the Windows XP Operating System
. . . . . 44
Using Microsoft
Windows System Restore (Windows XP) 44
Using Dell™ PC Restore (Windows XP)
. . . . . . 46
Using the Windows XP Operating System Media . 48
5 Troubleshooting . . . . . . . . . . . . . . . . . . . 51
Troubleshooting Software and Hardware Problems . . 51
Hardware Troubleshooter
. . . . . . . . . . . . . 51
Dell Diagnostics. . . . . . . . . . . . . . . . . . . 52
Error Messages
. . . . . . . . . . . . . . . . . . . 56
Solving Problems
. . . . . . . . . . . . . . . . . . . . 62
Drive Problems
. . . . . . . . . . . . . . . . . . . 62
Memory Problems
. . . . . . . . . . . . . . . . . 64
Power Problems . . . . . . . . . . . . . . . . . . 64
Lockups and Software Problems
. . . . . . . . . . 66
Video and Display Problems
. . . . . . . . . . . . 69
Sound and Speaker Problems
. . . . . . . . . . . 71
6 Finding Information . . . . . . . . . . . . . . . . 73
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 75
Obtaining Assistance . . . . . . . . . . . . . . . . . . 75
Technical Support and Customer Service
. . . . . 76
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