How to troubleshoot storage subsystem failure on Dell Desktop?
If your Dell Desktop has a storage subsystem failure, try removing the storage devices one by one on the motherboard to determine which one has failed. If you identify a failed storage device, replace it.
How to troubleshoot a system board failure on a Dell OptiPlex 5055 Ryzen APU Tower?
If your Dell Desktop has a system board failure, try removing the components one by one on the motherboard to determine which one has failed. If you identify any failed components, replace them. If none of the components have failed, replace the motherboard.
How to fix bad motherboard on Dell Desktop?
Replace the motherboard.
General| Form Factor | Tower |
|---|---|
| Processor | AMD Ryzen™ PRO Processors |
| Graphics | Integrated AMD Radeon Graphics |
| Operating System | Windows 10 Pro |
| Expansion Slots | 1x PCIe x16, 1x PCIe x4, 1x PCIe x1 |
| Front Ports | 2x USB 3.1 Gen 1 |
| Rear Ports | 1x VGA, 1x DisplayPort, 1x RJ-45, 1x Line-out |
| Ports | Refer to Front and Rear Ports |
Guidelines to protect computer from damage and ensure personal safety.
Procedures for safely shutting down the computer using Windows.
Steps to take before performing internal computer work to prevent damage.
Steps to reconnect external devices and power after internal work.
Illustrates and labels the front view of the computer chassis.
Illustrates and labels the rear view of the computer chassis.
Lists screw types and quantities used for system components.
Lists essential tools required for performing service procedures.
Highlights key disassembly and replacement instructions for technicians.
Explains the function and importance of the Trusted Platform Module (TPM).
Instructions for configuring a new system board after replacement.
Details on BIOS options like data wipe and jumper settings.
Explains LED error codes after coin cell replacement and their resolution.
Risks and importance of ESD protection, handling, and kits.
Details the components of the unmonitored ESD field service kit.
Lists and describes the items included in an ESD field service kit.
Guidelines for safely transporting ESD-sensitive components.
Provides guidelines for safely lifting heavy equipment.
Step-by-step guide to remove the computer's side cover.
Step-by-step guide to remove the computer's front bezel.
Instructions for opening and operating the computer's front panel door.
Step-by-step guide to remove a 3.5-inch hard drive assembly.
Detailed steps to remove a 3.5-inch hard drive from its bracket.
Steps to install a 3.5-inch hard drive into its bracket.
Steps to install the 3.5-inch hard drive assembly into the computer.
Step-by-step guide to remove a 2.5-inch hard drive assembly.
Detailed steps to remove a 2.5-inch hard drive from its bracket.
Steps to install a 2.5-inch hard drive into its bracket.
Steps to install the 2.5-inch hard drive assembly into the computer.
Step-by-step guide to remove the optical drive.
Steps to install the optical drive into the computer.
Step-by-step guide to remove the optional M.2 PCIe SSD.
Steps to install the optional M.2 PCIe SSD.
Step-by-step guide to remove the SD card reader.
Steps to install the SD card reader.
Step-by-step guide to remove a memory module.
Steps to install a memory module.
Step-by-step guide to remove a PCIe expansion card.
Steps to install a PCIe expansion card.
Step-by-step guide to remove the Power Supply Unit (PSU).
Steps to install the Power Supply Unit (PSU).
Step-by-step guide to remove the intrusion switch.
Steps to install the intrusion switch.
Step-by-step guide to remove the power switch.
Steps to install the power switch.
Step-by-step guide to remove the speaker.
Steps to install the speaker.
Step-by-step guide to remove the coin cell battery.
Steps to install the coin cell battery.
Step-by-step guide to remove the heat sink assembly.
Steps to install the heat sink assembly.
Step-by-step guide to remove the processor.
Steps to install the processor.
Step-by-step guide to remove the system fan.
Steps to install the system fan.
Step-by-step guide to remove the VGA daughter board.
Steps to install the VGA daughter board.
Comprehensive guide for removing the system board.
Comprehensive guide for installing the system board.
Explains the motherboard layout and component connector locations.
Overview of systems management options like Dell Client Command Suite.
Details on Dell Client Command Suite for in-band management.
Explanation of Out-of-Band Systems Management using DASH.
Information on AMD APUs, Ryzen CPUs, graphics, and chipsets.
Explanation of DDR4 memory technology and differences.
Details on USB features, speed, applications, and compatibility.
Explanation of Active State Power Management (ASPM) for power saving.
How to access and use the boot menu and system setup options.
Guides for updating BIOS via Windows and F12 boot menu.
Details specifications for chipset and processor.
Details specifications for memory, video, audio, and network.
Details specifications for expansion buses and wireless cards.
Details specifications for drives and external connectors.
Description of controls and indicator lights on the computer.
Details the wattage, voltage, and frequency for power.
Provides physical dimensions and weight for the tower.
Details operating and non-operating environmental conditions.
Explains LED codes, their causes, and troubleshooting steps.
Information on using ePSA diagnostics for hardware checks.
Instructions on how to contact Dell support for assistance.
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