4. Select the appropriate service or support link based on your need.
Choose the method of contacting Dell that is convenient for you.You can contact Dell electronically using the following
addresses:
World Wide Web
www.dell.com/
www.dell.com/ap/ (Asian/Pacific countries only)
www.dell.com/jp/ (Japan only)
www.euro.dell.com/ (Europe only)
www.dell.com/la/ (Latin American and Caribbean countries)
www.dell.ca (Canada only)
Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous, and use your email address as your password.
Dell Support e-mail addresses
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
Electronic Support Service
mobile_support@us.dell.com
support@us.dell.com
la-techsupport@dell.com (Latin America and Caribbean countries only)
apsupport@dell.com (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
Electronic Quote Service
apmarketing@dell.com (Asian/Pacific countries only)
sales_canada@dell.com (Canada only)
Warranty and Return Policy
Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in
accordance with industry-standard practices.
Prepare all items being returned, whether for repair or credit, as follows:
1. Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of
the box.
For the telephone number to call for your region, see
Contacting Dell.
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