Getting Help 47
6
Getting Help
Locating Your System Service Tag
Your system is identified by a unique Express Service Code and Service Tag
number. The Express Service Code and Service Tag are found on the front of
the system by pulling out the information tag. This information is used by
Dell to route support calls to the appropriate personnel.
Contacting Dell
NOTE: Dell provides several online and telephone-based support and service
options. If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Availability varies by country and product, and some services may not be available
in your area.
To contact Dell for sales, technical support, or customer-service issues:
1
Go to
dell.com/contactdell
.
2
Select your country or region from the interactive world map.
When you select a region, the countries for the selected regions are
displayed.
3
Select the appropriate language under the country of your choice.
4
Select your business segment.
The main support page for the selected business segment is displayed.
5
Select the appropriate option depending on your requirement.
NOTE: If you have purchased a Dell system, you may be asked for the Service Tag.
book.book Page 47 Thursday, July 18, 2013 5:56 PM
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