Dell PowerVault MD3200i - Page 68

68 Troubleshooting Tools
Unable to add a node
to the cluster.
The new node cannot
access the shared disks.
Ensure that the new cluster node
can enumerate the cluster disks
using Windows Disk
Administration. If the disks do
not appear in Disk
Administration, check the
following:
• Check all cable connections
• Check the Access Control
settings on the attached
storage systems
One or more nodes may
have the Internet
Connection Firewall
enabled, blocking RPC
communications between
the nodes.
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
Cluster and the clustered
applications or services. For more
information, see the Microsoft
Knowledge Base article
KB883398 at
support.microsoft.com.
Public network clients
cannot access the
applications or services
that are provided by
the cluster.
One or more nodes may
have the Internet
Connection Firewall
enabled, blocking RPC
communications between
the nodes.
Configure the Internet
Connection Firewall to allow
communications that are
required by the Microsoft
Cluster and the clustered
applications or services.
For more information, see the
Microsoft Knowledge Base article
KB883398 at
support.microsoft.com.
Table A-1. General Cluster Troubleshooting
(continued)
Problem Probable Cause Corrective Action
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