What to do if my Dell Precision 5560 Laptop battery is swollen?
If you notice a swollen lithium-ion battery in your Dell Laptop, immediately stop using the laptop. Disconnect the AC adapter and allow the battery to fully discharge. It is important to replace the swollen battery and dispose of it properly. You may also contact Dell product support to explore options for replacing the swollen battery under your warranty or service contract.
General| Audio | Stereo speakers with Waves MaxxAudio Pro |
|---|---|
| Processor | 11th Gen Intel Core i5/i7/i9 or Xeon |
| Graphics | Intel UHD Graphics |
| Display | 15.6-inch FHD+ (1920 x 1200) |
| RAM | Up to 64GB DDR4 |
| Storage | Up to 4TB PCIe NVMe SSD |
| Operating System | Windows 10 Pro or Windows 11 Pro |
| Weight | Starting at 1.84 kg (4.05 lbs) |
| Ports | 2x Thunderbolt 4, 1x HDMI 2.0, 1x SD card reader, 1x headphone/microphone combo jack |
| Wireless | Intel Wi-Fi 6 AX201, Bluetooth 5.1 |
| Camera | 720p HD camera with dual array microphones |
| Battery | 86Wh integrated battery |
| Dimensions | 344.4 x 230.3 mm |
Safety guidelines for working inside the computer.
Steps to take before disassembling the computer.
General safety measures to follow during disassembly.
Information about system standby power features.
Method for connecting grounding conductors for ESD safety.
How to protect components from ESD damage.
Details and components of the ESD field service kit.
Guidelines for safely transporting sensitive parts.
Steps to follow after completing internal service.
Tools required for component removal and installation.
Details and images of screws used for component installation.
Visual guide to the main parts of the system.
Procedures for removing and installing the base cover.
Procedures for removing and installing the battery.
Procedures for removing and installing memory modules.
Procedures for removing and installing SSDs.
Procedure for installing M.2 2230 SSD.
Procedures for removing and installing system fans.
Procedures for removing and installing the heat sink.
Procedures for removing and installing speakers.
Procedures for removing and installing the LED board.
Procedures for removing and installing the I/O board.
Procedures for removing and installing the display assembly.
Procedures for removing and installing the system board.
Procedures for removing and installing the palm-rest and keyboard.
Supported operating systems for the computer.
Steps to download and install Windows drivers.
Overview of the BIOS function and management.
How to access the BIOS setup utility.
Accessing the one-time boot menu.
Keys used for navigating BIOS setup options.
Setting the order of boot devices.
Various configuration settings available in BIOS setup.
Steps to update BIOS via Windows.
How to update BIOS on Linux/Ubuntu systems.
Steps to update BIOS via USB in Windows.
How to update BIOS using the F12 boot menu.
How to set a system or admin password.
How to modify or delete system passwords.
Process to reset BIOS and system passwords.
Safety and handling of swollen batteries.
Overview of SupportAssist diagnostics tool.
Steps to run SupportAssist diagnostics.
Explains status light patterns and codes for troubleshooting.
Procedure to reset the Real-Time Clock.
Steps to perform a WiFi power cycle to resolve connectivity issues.
Procedure to release residual static electricity from the computer.
Using Dell SupportAssist OS Recovery for system restoration.
Recommendations for creating recovery media for Windows.
Overview of BIOS recovery procedures.
Detailed steps for BIOS recovery via hard drive.
Detailed steps for BIOS recovery via USB drive.
Overview of the M-BIST diagnostics tool.
Overview of the LCD Built-in Self Test.
Information and resources for self-help.
How and where to contact Dell support.
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