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Dell Precision 5570 User Manual

Dell Precision 5570
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Precision 5570
Service Manual
Part Number: P91F
Regulatory Type: P91F003
March 2023
Rev. A03

Table of Contents

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Questions and Answers:

Dell Precision 5570 Specifications

General IconGeneral
RAMUp to 64GB DDR5 4800MHz
StorageUp to 4TB PCIe NVMe SSD
WirelessIntel Wi-Fi 6E AX211, Bluetooth 5.2
GraphicsNVIDIA RTX A1000, A2000, or Intel Iris Xe
Operating SystemWindows 11 Pro, Windows 11 Home, or Ubuntu 20.04
PortsHDMI 2.0
Battery6-cell 86Whr
WeightApproximately 4.06 lbs (1.84 kg)
Camera720p HD
AudioStereo speakers with Realtek ALC3281-CG codec
Processor12th Gen Intel Core i5, i7, or i9

Summary

Working inside your computer

Before working inside your computer

Steps and safety precautions before disassembling the computer.

Safety instructions

Guidelines for personal safety and preventing computer damage during service.

Electrostatic discharge—ESD protection

Methods and precautions to prevent damage from static electricity.

ESD field service kit

Components and usage of the ESD field service kit for protection.

Transporting sensitive components

Procedures for safely transporting static-sensitive computer parts.

After working inside your computer

Steps to follow after completing internal computer service.

Removing and installing components

Recommended tools

List of tools required for component removal and installation.

Screw list

Details of screws used for various components, including type and quantity.

Major components of Precision 5570

Visual identification of key internal components of the computer.

Base cover

Instructions for removing and installing the computer's base cover.

Battery

Procedures for removing and installing the system's Lithium-ion battery.

Memory

Steps for removing and installing memory modules (RAM).

Solid-state drive

Procedures for removing and installing M.2 solid-state drives.

Fans

Instructions for removing and installing the computer's cooling fans.

Heat sink

Steps for removing and installing the processor's heat sink assembly.

Speakers

Procedures for removing and installing the internal speakers.

I/O board

Instructions for removing and installing the input/output board.

Display assembly

Steps for removing and installing the computer's display panel assembly.

System setup

Entering BIOS setup program

Method to access the BIOS setup utility.

Navigation keys

Key functions used for navigating the BIOS setup menus.

Boot Sequence

How to change the computer's boot device order.

One Time Boot menu

Accessing the menu to select a boot device for a single boot.

Passwords menu

Settings for configuring system and administrator passwords.

Secure Boot menu

Options related to enabling secure boot for enhanced security.

Expert Key Management menu

Settings for managing expert key management.

Performance menu

Settings affecting processor and system performance.

Power Management menu

BIOS options for managing the computer's power consumption.

Wireless menu

Settings for enabling or disabling wireless devices.

POST Behavior menu

Configuration options for the Power-On Self-Test process.

Virtualization menu

BIOS settings related to hardware virtualization features.

Maintenance menu

Options for system maintenance tasks like data wiping.

System Logs menu

Settings for managing system event logs.

SupportAssist menu

Options for Dell's diagnostic and support tools.

System and setup password

Setting and managing system and BIOS setup passwords.

Assigning a system setup password

Detailed steps to create a new system or admin password.

Deleting or changing an existing system setup password

Procedures to modify or remove existing system/setup passwords.

Clearing CMOS settings

How to reset BIOS settings to default by clearing CMOS.

Updating the BIOS

Instructions for updating the system's BIOS firmware.

Updating the BIOS in Windows

Steps to update BIOS from within the Windows operating system.

Updating the BIOS using the USB drive in Windows

Guide to update BIOS via a bootable USB drive in Windows.

Updating the BIOS from the F12 One Time Boot menu

Method to update BIOS using the F12 boot menu.

Troubleshooting

Handling swollen Lithium-ion batteries

Safety guidelines and procedures for dealing with swollen batteries.

Locate the Service Tag or Express Service Code of your Dell computer

How to find the unique identifier for support.

System diagnostic lights

Explanation of diagnostic LED codes and their meanings.

SupportAssist diagnostics

Information on running built-in hardware diagnostics.

Built-in self-test (BIST)

Overview of the system board's self-test capabilities.

M-BIST

Instructions for running the M-BIST diagnostic tool.

LCD Built-in Self Test (BIST)

Procedure to test the laptop's LCD screen for abnormalities.

Recovering the operating system

Steps for using Dell SupportAssist OS Recovery to fix boot issues.

Wi-Fi power cycle

Procedure to troubleshoot Wi-Fi connectivity by cycling power.

Drain residual flea power (perform hard reset)

How to drain residual static electricity from the computer.

Real Time Clock—RTC reset

Method to reset the system's BIOS and date/time settings.

Getting help and contacting Dell

Self-help resources

List of online and in-app resources for product support.

Contacting Dell

Information on how to reach Dell for sales and technical support.

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