Dell S2421HN User Manual

54 | Troubleshooting
Product specific problems
Problem What you
experience
Possible solutions
Screen image is
too small
Image is centered
on screen, but does
not fill entire viewing
area
•Check the Aspect Ratio setting in the
Display menu OSD.
•Reset the monitor to factory settings.
Cannot adjust
the monitor
with the
buttons on the
front panel
OSD does not
appear on the
screen
•Turn off the monitor, unplug the monitor
power cable, plug it back, and then turn on
the monitor.
No Input Signal
when user
controls are
pressed
No picture, the LED
light is white
•Check the signal source. Ensure the
computer is not in the power saving mode
by moving the mouse or pressing any key on
the keyboard.
•Check whether the signal cable is plugged
in properly. Connect the signal cable again, if
necessary.
•Reset the computer or video player.
The picture
does not fill the
entire screen
The picture cannot
fill the height or
width of the screen
•Due to different video formats (aspect ratio)
of DVDs, the monitor may display in full
screen.
•Run the built-in diagnostics.

Dell S2421HN Specifications

General

Pixel pitch	0.2745 x 0.2745 mm
Screen shape	Flat
Pixel density	92.56 ppi
Backlight type	LED
Display diagonal	23.8 \
Display technology	LCD
Native aspect ratio	16:9
Vertical scan range	48 - 75 Hz
Maximum refresh rate	75 Hz
Horizontal scan range	30 - 83 kHz
Supported video modes	480i, 480p, 576i, 576p, 720p, 1080i, 1080p
NTSC coverage (typical)	72 %
Viewable size, vertical	296.46 mm
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	527.04 mm
Display brightness (typical)	250 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1600 x 900, 1920 x 1080 (HD 1080)
HDMI	Yes
Audio input	-
HDMI version	1.4
DisplayPorts quantity	0
Tilt angle range	-5 - 21 °
Panel mounting interface	100 x 100 mm
AC input voltage	100 - 230 V
Power supply type	Internal
AC input frequency	50 - 60 Hz
Energy efficiency scale	A to G
Power consumption (max)	21 W
Annual energy consumption	18 kWh
Power consumption (standby)	0.2 W
Power consumption (typical)	12.2 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Feet color	Gray
Product color	Black
Heavy metals free	Hg (mercury)
Market positioning	Business
Sustainability certificates	RoHS, ENERGY STAR
Cables included	AC, HDMI
Package depth	619 mm
Package width	134.87 mm
Package height	394.97 mm
Harmonized System (HS) code	85285210

Weight and Dimensions

Bezel width (top)	5.4 mm
Depth (with stand)	152.8 mm
Height (with stand)	412.8 mm
Weight (with stand)	3800 g
Bezel width (bottom)	20.7 mm
Depth (without stand)	53.8 mm
Width (without stand)	537.8 mm
Height (without stand)	322.6 mm
Weight (without stand)	3300 g