18
Troubleshooting
Problem Cause Solution
The appliance does not
work in dehumidifying mode
(indicator light off)
The appliance is operating
in dehumidifying mode
(light on), but the humidity
does not decrease
•the appliance is not plug-
ged in
•no electricity
•the humidistat is on mini-
mum
•the tank is full of water
•the tank is incorrectly posi-
tioned
•the filter is blocked
•the temperature or humi-
dity in the room is too low
•the room is too large
•too many sources of humi-
dity in the room (pots of
boiling water, etc.)
•plug into the mains
•check the power supply
•turn the humidistat to the
max position
•empty the tank
•position the tank correctly
•clean the filter
•in certain conditions, it is
normal for the appliance
not to dehumidify (in these
cases the room being
dehumidified should also
be heated)
Check the following points before calling your local authorised Service Centre.
The appliance does not
work for around 3 minutes
when restarted
•The safety device has trip-
ped
•wait for 3 minutes to pass
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