troubleshooting
Problem Possible cause Solution
Loud pump noise The water tank is empty Fill the water tank
The tank is inserted incorrectly and the
valve on the bottom is not open
Press the tank lightly to open the valve on the
bottom
There is an air blockage in the tank. Follow the instructions for “Production of Hot
Water” paragraph until water is delivered
The coee crema is pale or very
thin (it ows quickly from the
spout)
The ground coee has not been
Tamper the ground coee more (g. 10)
Not enough ground coee Increase the amount of ground coee
The coee is not ground nely enough Only use coee ground specically for espresso
coee machines
Incorrect type of ground coee Change the quality of the ground coee
The coee crema is dark (it ows
slowly from the spout)
The ground coee is too tightly pressed Tamper the coee less (g. 10)
Too much ground coee Decrease the amount of ground coee
The espresso boiler outlet is blocked Clean as indicated in the “Cleaning the espresso
boiler outlet” chapter.
The lter is blocked Clean as indicated in the “cleaning the lter” par.
The coee is too nely ground Only use coee ground specically for espresso
coee machines
The ground coee is too ne or is damp Only use coee ground specically for espresso
coee machines and it must not be too damp
Incorrect type of ground coee Change the quality of the ground coee powder
The milk does not froth when ma-
king a cappuccino
The milk is not cold enough Always use milk at refrigerator temperature
The cappuccino maker is dirty Carefully clean the holes in the cappuccino maker,
in particular, those indicated in gure 19
The appliance switches o The auto switch o intervened Press the ON/OFF main switch to turn the
appliance on