DeLonghi EC685.M - Troubleshooting and Technical Information

13
14. TROUBLESHOOTING
Problem Cause Solution
Espresso coee is not delivered
any more
No water in the tank Fill the tank
The holes in the lter holder are blocked Clean the lter holder spout holes
The lter is blocked, or the perforated
lter is missing
Clean as described in section “11.2 Cleaning the
coee lters”
The tank has been inserted incorrectly
and the valves on the bottom are not
open
Press the tank down lightly to open the valves on
the bottom
Limescale in the water circuit Descale as described in section “12. Descaling”
The espresso coee drips from
the edges of the lter holder
rather than the holes
The lter holder has been inserted incor-
rectly or is dirty
Attach the lter holder correctly and rotate rmly
as far as it will go
The espresso boiler gasket has lost elas-
ticity or is dirty
Have the espresso boiler gasket replaced by Cus-
tomer Services
The holes in the lter holder spouts are
blocked
Clean the lter holder spout holes
The lter is blocked, or the perforated
lter is missing
Clean as described in section “11.2 Cleaning the
coee lters”
The lter holder cannot be at-
tached to the appliance
Too much coee has been placed in the
lter
Use the measure supplied and make sure you are
using the correct lter for the type of preparation
The espresso froth is too light
(delivered from the spout too
fast)
The pre-ground coee is not pressed
down rmly enough
Press the pre-ground coee more rmly
There is not enough pre-ground coee Increase the quantity of pre-ground coee
The pre-ground coee is too coarse Use only pre-ground coee for espresso coee
makers
The wrong type of pre-ground coee is
being used
Change the type of pre-ground coee
The espresso froth is too dark
(delivered from the spout too
slowly)
The pre-ground coee is pressed down
too rmly
Press the coee down less rmly
The quantity of ground coee is too high Reduce the quantity of ground coee
The espresso boiler outlet is blocked Clean as described in section “11.3 Cleaning the
coee spouts”
The lter is blocked Clean as described in section “11.2 Cleaning the
coee lters”
The pre-ground coee is too ne Use only pre-ground coee for espresso coee
makers
The ground coee is too ne or damp Use pre-ground coee for espresso coee makers
only and make sure it is not too damp
Limescale in the water circuit Descale as described in section “12. Descaling”
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