DeLonghi EC820 - Troubleshooting (Continued); Espresso Quality and Milk Frothing Problems

16
Problem Possible causes Solution
The coee crema is dark (the coee ows
slowly from the spout)
The ground coee is too tightly pressed Decrease the amount of ground coee
Too much ground coee Reduce the quantity of ground coee
The espresso boiler outlet is blocked Clean as indicated in “Cleaning the lter”
The lter is blocked Only use coee ground specically for
espresso coee machines and it must not
be damp. Clean lter
The coee is too nely ground Change the quality of the ground coee
powder
The ground coee is too ne or is damp Only use coee ground specically for
espresso coee machines and it must not
be damp
Incorrect type of ground coee Change the quality of the ground coee
powder
The milk does not froth when making a
cappuccino
Milk not cold enough Always use milk at refrigerator
temperature
Cappuccino nozzle is dirty Carefully clean the holes in the
cappuccino nozzle
Troubleshooting