107533  Rev. C
7
5
Potential scald or thermal shock injury could result due to cross ow if outlet at the shower is 
blocked or restricted (e.g., pause control on hand shower). Be sure to point hand shower away 
from you when re-starting ow or install inlet check valves on both supply lines to prevent 
possible injury.
Maintenance
Cannot receive more than a trickle of water:
Both hot and cold supply lines must be pressurized. 
If only one side is pressurized, the system will not 
allow adequate ow of water. 
Faucet leaks from shower outlet: Remove the 
hand shower then turn the water on and o to verify 
if the cartridge is leaking or the hand shower is 
draining slowly (the hand shower may need to be 
cleaned if water drains slowly). 
 
If leak persists -SHUT OFF WATER SUPPLIES 
Replace cartridge assembly - RP47201. 
 
Unable to set or maintain mixed water temperature:
 
SHUT OFF WATER SUPPLIES. Remove handle 
assembly, trim sleeve, and bonnet nut. Check to make 
sure the “H” marking on the cartridge aligns with the 
hot inlet and the “C” marking on the cartridge aligns 
with the cold inlet to the valve body. The thermostatic 
cartridge cannot function if hot and cold inlets are 
reversed.
Low ow: 
Low ow may be caused by clogged screens within 
the thermostatic cartridge. To clean the hot and cold 
screens in the cartridge, follow the steps below:
1. SHUT OFF WATER SUPPLIES.
2. Remove the handle assembly.
3. Unscrew the hex shaped portion of the cartridge 
    from the brass section of the cartridge. The brass  
    section must be held securely by the ats while 
    the hex is rotated counter-clockwise. Failure to 
    secure the brass section while rotating the    
    hex can result in damage to the cartridge.   
    (See illustration below)
4. Carefully clean any debris from the screens
    under running water. If the debris is dicult to
    remove then soak the screens overnight in a
    50% water and 50% vinegar solution.
5. Reassemble the cartridge.
6. Replace the handle.
7 Turn the water back on.
8. Reset the limit stop before using the valve.
Cartridge Summary Reference Sheet
Order RP47201 to 
Replace Cartridge.
Cleaning and Care
Care should be given to the cleaning of this product. 
Although its finish is extremely durable, it can be 
damaged by harsh abrasives or polish. To clean, 
simply wipe gently with a damp cloth and blot dry 
with a soft towel.
Plastic
Brass
T27T
Hex shaped 
portion
Flats