31
Troubleshooting
If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom Cause/Solution Page
Power does not turn
on.
•Check whether the power plug is correctly inserted into the power
outlet.
5
The operation
buttons on the upper
part of this unit flash
white approximately
every 2 seconds.
•The protection circuit has been activated by a rise of the
temperature inside the unit. Please turn the power off once, and
re-apply the power after the temperature has fallen sufficiently.
•Please re-install this unit in a place having good ventilation.
29
–
The operation
buttons on the upper
part of this unit flash
white approximately
every 0.5 seconds.
•This unit’s amplifier circuit has failed. Turn off the power and
please contact a Denon service adviser.
–
Set does not operate
properly.
•Reset the microprocessor.
33
GAudioH
Symptom Cause/Solution Page
Audio is not output. •Check the connections for all devices.
•Check whether the audio device power is turned on.
•Adjust the master volume.
•Check the connection with the playback device and select the
proper input source.
5,6,8
–
11
11
GiPod / Internet Radio / Music Server H
Symptom Cause/Solution Page
iPhone or iPod
cannot be played.
•Some iPhone or iPod do not support being connected directly to
the USB port.
6
The file names
are not displayed
properly (“...”, etc.).
•Characters that cannot be displayed are used. This is not a
malfunction. On this unit, characters that cannot be displayed are
replaced with a “.” (period).
–
Internet Radio cannot
be played.
•LAN cable is not properly connected or network is disconnected.
Check the connection status.
•Program is being broadcast in a non-compatible format. Only
Internet Radio programs in MP3 and WMA can be played on this
unit.
•The firewall of the PC or router has been activated. Check the
firewall settings of the connected PC or router.
•Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
•IP address is wrong. Check the set’s IP address.
•Some radio stations may go silent at certain times of the day. In
this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.
8
15
–
–
20
–
Files stored on a
computer cannot be
played.
•Files are stored in a non-compatible format. Record in a compatible
format.
•You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
•Set and computer are connected by USB cable. The set’s USB
port cannot be used for connection to a computer.
•Media sharing settings are not correct. Change media sharing
settings so that the unit can access the folders on your computer.
18
18
–
16
Music stored on
a NAS cannot be
played.
•If you use a NAS in conformity with the DLNA standard, enable
the DLNA server function in the NAS setting.
•If you use a NAS that does not conform with the DLNA standard,
play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.
•If connection is restricted, set audio equipment as the connection
target.
–
16
–
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