How to fix a Dermalux Health Care Product that won't turn on?
If your Dermalux Health Care Product unit fails to switch on, there are several things you can check: * Ensure the power cable is correctly plugged into both the wall outlet and the rear of the unit. * Verify that the ON/OFF switch is in the ON position. * Check the fuse inside the plug to see if it's functioning. * Confirm that there isn't a power failure in the building.
What to do if there is no light output from my Dermalux Tri-Wave Health Care Products LED treatment head?
If there is no light output from the LED treatment head of your Dermalux Health Care Product, it could be due to no power to the treatment head or an internal circuitry fault. To resolve this: 1. Switch OFF the device at the wall outlet and remove the plug. 2. Check that the 4-pin plug is securely connected to the top of the LED treatment head. 3. Plug the power cable back into the wall outlet. 4. Switch the unit ON.
Why are the treatment head fans not running on my Dermalux Health Care Product?
If the treatment head fans on your Dermalux Health Care Product are not running, it may be due to an internal circuitry fault. To attempt to resolve this: 1. Switch OFF the device at the wall outlet and remove the plug. 2. Check that the 4-pin plug is securely connected to the top of the LED treatment head. 3. Plug the power cable back into the wall outlet. 4. Switch the unit ON.
What to do if the automated positioning function fails on a Dermalux Health Care Product?
If the automated positioning function on your Dermalux Health Care Product fails to operate, it could be due to a possible internal circuitry fault. Try the following steps: 1. Switch OFF the device at the wall outlet and remove the plug. 2. Check that there is no surface damage to the height control button on the control panel. 3. Plug the power cable back into the wall outlet. 4. Switch the unit ON.
Why doesn't the NIR indicator light illuminate on my Dermalux Health Care Product?
If the NIR indicator light does not illuminate on your Dermalux Health Care Product, it could be due to the NIR LEDs not working or a faulty NIR indicator diode. In such cases: 1. If combination treatments are selected, end the current treatment session. 2. Select NIR light only and switch ON. 3. While wearing goggles, visibly check the LED panels for NIR Light (it appears as pinpoint red dots in the centre of the LED).
Specific identified risks, such as skin warmth or headaches.
Specific warnings regarding light sensitivity issues.
Explanation of the control panel buttons, display, and functions.
General| Wavelengths | Red, Blue, Near Infrared |
|---|---|
| Blue Light Wavelength | 415nm |
| Near Infrared Light Wavelength | 830nm |
| Light Sources | LED |
| Treatment Time | 10-30 minutes per session |
| Skin Types | Suitable for all skin types |
| Treatment Area | Face and body |
| Skin Concerns Addressed | Acne, Aging, Wound Healing |
| Device Type | LED Phototherapy Device |
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