Powered speaker troubleshooting
If you have any problems with active speakers, consult this troubleshooting section to solve any difficulties
with your product. If this troubleshooting section does not solve your problem, contact your dealer for more
information and help.
This troubleshooting section contains the most frequent problems and is not a complete collection of possible
faults, defects and solutions. The troubleshooting section applies for powered speakers. It is possible that not
all described problems, causes and solutions apply to your situation as product details may vary from
product to product.
Problem Possible Cause Solution
Mixing panel can not be turned on ON/OFF switch set to OFF Turn on the speaker with the
ON/OFF switch, to the ON position
Power not plugged in Connect the included power cable
to the power inlet and a wall outlet
or power socket.
Fuse blown Disconnect the power cable and
remove the fuse cover underneath
the power input and check the
fuse. Replace the fuse with the
same type and rating if needed.
Use caution when removing the
fuse holder, remove the holder
with a small screwdriver and
gently move the holder towards
you. Applying too much force may
cause broken fuse holders!
No sound Signal source level set to minimum Increase signal source level
Signal source level on the mixer
panel set to minimum
Increase volume of signal source
on the mixer panel with the volume
knobs
Master volume set to minimum Increase master volume
Cable broken Change cable
Lost Bluetooth contact Move your Bluetooth device closer
No phantom power for condenser
microphone
Activate Phantom Power for the
condenser microphones
Distorted sound Signal source level too high Decrease signal source level
Signal source level on the mixer
panel set too high
Decrease signal source level on
the mixer panel
Master volume set too high Decrease master volume level
Lack of bass Track without low frequencies Try another reference track
Bass level set to minimal level Increase Bass level
Lack of high frequencies Track without high frequencies Try another reference track
Treble level set to minimal level Increase Treble level
Too much bass Bass level set to high level Decrease Bass level
Too much high frequencies Treble level set to high level Decrease Treble level
Any information and illustrations shown in this user manual are subject to change without further notice.
User manual version: 2.0 Creation date + author initials: 29-09-2015 RV Revision date + author initials: 18-02-2017 RV
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