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SECTION G: AFTER SALES SERVICE
DEWALT AFTER SALES SERVICE
All DEWALT power tools are thoroughly tested before leaving the factory. However, if
the power tool needs repair, please contact your dealer or take it to your nearest
DEWALT Service Centre.
There is a Service Centre in every capital city.
For service, repair or parts call:
Australia 1800 654 155,
New Zealand 09 579 7600.
Accessories
Recommended accessories for use with your tool are available at extra cost from
your local service centre.
For accessories assistance call:
Australia 1800 816 900,
New Zealand 09 579 7600
CAUTION: The use of any non-recommended accessory may be hazardous.
MAINTENANCE
Cleaning and Lubrication
Use only mild soap and a damp cloth to clean the tool. Many household cleaners
contain chemicals which could seriously damage plastic. Also, do not use gasoline,
turpentine, lacquer or paint thinner, dry cleaning fluids or similar products. Never let
any liquid get inside the tool; never immerse any part of the tool into a liquid.
Self lubricating ball and roller bearings are used in the tool and relubrication is not
required. However, it is recommended that, once a year, you take or send the tool to
a service centre for a thorough cleaning, inspection and lubrication of the gear case.
GUARANTEE
Applicable to hand held power tools.
Full One Year Warranty
DEWALT heavy duty industrial tools are warranted for one year from date of
purchase. We will repair, without charge, any defects due to faulty materials or
workmanship. Please return the complete unit, transportation prepaid, to any
DEWALT Service Centre, or any Authorised Service Centre.
This warranty does not apply to:
- Accessories
- Damage caused where repairs have been made or attempted by others
- Damage due to misuse, neglect, wear and tear, alteration or modification.
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