7
macOS
NOTE:
macOS does not recognize NTFS formatted drives.
macOS9.2 and earlier, does not support creating partitions on an
external drive. To do that, you would need to purchase additional
third-party software. Initializing is no problem on all Operating
Systems.
macOS X, use the Disk Utility to format and create partitions on your
external disk.
• Select “Disk Utilities” in the utilities folder.
• Choose your external drive and format it according to your
requirement.
FAQs:
Q: I can't find the drive under my computer, why?
A: Please make sure your new hard disk has been partitioned.
Q: After plugging the USB port, the drive is not spinning at all, why?
A: The USB cable doesn't connect successfully
Q: After installing the drive. Why it is still recognized as “Unknown
device”
A: This means the USB3.1 HOST driver installation is not successful;
Try disconnecting the cable, waiting 10s, then reconnecting it. If the
drive is still not recognized, restart your computer and try again.
Q: My computer doesn't have USB 3.1 port, Can I use USB 3.1 host
Adapter?
A: USB 3.1 host adapter works in the same way as the built-in USB
ports.
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