Digitus DS-45324 - User Manual

Questions and Answers

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David JonesAug 11, 2025
Why Digitus DS-45324 has no picture on FHD TV with 4K@60Hz source?
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  matthewallenAug 11, 2025
  If your Digitus Media Converter shows no picture on a FHD TV when connected to a 4K@60Hz source, but works fine with a 4K HDR supported TV, it might be due to the downscaler function not supporting the input signal. Specifically, the downscaler only supports 4K@60Hz 4:4:4 and 4:2:0 (HDR 10) signals for downscaling to 1080p. If you're using a 4K@60Hz 4:2:2 HDR signal (like Dolby Vision) or have a fixed 4K@60Hz output device connected to an FHD TV, there will be no picture output. Try changing to a supported downscaler signal input.
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drewcallahanAug 18, 2025
What to do if Digitus DS-45324 has no picture but sound or pink screen?
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  tony02Aug 18, 2025
  If your Digitus Media Converter outputs only sound or shows a pink screen, the displays might not support the current resolution or HDCP. To resolve this, try changing to a lower resolution for the input HDMI signal. If that doesn't work, you may need to use a non-HDCP input source or HDCP compliant displays or devices.
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vtownsendAug 26, 2025
Why does my Digitus Media Converter have screen splash?
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  Justin RossAug 26, 2025
  If you're experiencing screen splash issues with your Digitus Media Converter, the HDMI cable might not meet the HDMI 2.0 specification, or it could be too long. Ensure you're using a standard HDMI 2.0 cable. For 4K/60Hz 4:4:4, keep the input/output cable length under 5 meters. For 4K@30Hz or 1080p, you can extend the length to 10 meters.
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Christopher PerezSep 2, 2025
How to fix Digitus DS-45324 when power light is off?
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  Melissa MartinezSep 2, 2025
  If the power light is off and your Digitus Media Converter isn't working, check whether the power adapter is properly connected and if the power on/off button is switched on.