Dimplex GDC16RWA - Troubleshooting

13
TROUBLE SHOOTING
Never try to repair or dismantle the air conditioner yourself. Unauthorized repairs may
result in the loss of warranty and can endanger the user and the property.
Problem Cause Solution
No power supply. Connect to a functioning power
outlet and switch on.
The alarm light is on. Empty the internal water
container.
The air
conditioner does
not function.
Timer function is active. Deactivate TIMER function.
In direct sunlight. Close curtains.
Windows or doors open or
another cooling source in the
room.
Close doors and windows, turn
off alternate cooling sources.
Dirty filter Clean the filter(s).
Air inlet or air outlet blocked. Remove the blockage.
The air
conditioner does
not seem to
perform.
Room temperature lower
than the selected value.
Change temperature selection.
The unit is noisy. Unit is not level. Place on an even, solid surface
(less vibrations.)
The compressor
does not work.
The overheat protection is
activated.
Wait 30 minutes until the
temperature has decreased, then
turn the unit on again.
Distance too long.
Remote control signal not
detected by the control
panel.
Make sure the remote control is
correctly aimed at the control
panel.
The remote
control does not
function.
The batteries have drained Replace the batteries.
To correct problems not mentioned in the table and/or if the recommended solutions fail
to solve the problem, please contact an authorized service centre.
Please contact Glen Dimplex for your nearest authorized service agent:
Australia – 1300 556 816 New Zealand – (09) 274 8265