. It is expressly agreed that Diono’s obligations and a Purchaser’s remedies
under the limited warranties provided in this Policy are exclusive and are strictly limited to the repair
or replacement of a Product unless as otherwise detailed in Section 2 of this Policy. Such limited
warranties are also conditional upon strict compliance with the provisions of the Instruction Manual
for the Product(s) in question. In no event will Diono or any of their authorized manufacturers or
retailers be liable to a Purchaser for any damages, including without limitation incidental or
consequential damages, arising out of a Purchaser’s use or inability to use any Product.
5.3 Other Requirements and Limitations.
non-transferable by Purchaser; (b) are only valid when supplied with proof of purchase from an
authorized retailer or the Website; and (c) are valid only in the original country of the Product’s
purchase.
6. USE OF OUTSIDE PARTS AND ACCESSORIES
The use of covers, inserts, toys, accessories, or tightening devices produced by parties other than
Diono or its authorized manufacturers (collectively, Outside Products) in any Product is not approved
by Diono. The use of any Outside Product in conjunction with a Product could cause the Product to
fail U.S., Canadian, U.K., and/or European safety standards. As a result, use of any Outside Product
with a Product automatically voids any warranties granted under this Policy.
7. RESERVED RIGHTS
Diono reserves the right to: (a) discontinue any Product; (b) change a Product’s parts, fabrics, or
design; (c) substitute a Product with a comparable model or Product; or (d) apply a divergent
manufacturer’s guarantee for a Product in any speci c geographical region.
8. SHIPPING CHARGES
Shipping charges for the replacement of any Product pursuant to a warranty granted under this
Policy will be Purchaser’s sole responsibility. Diono will not be responsible for any delays or damage
caused by the shipment of a replacement Product. More information about Diono’s shipping policies
can be found in the Diono Shipping Policy.
9. QUESTIONS
Should any Purchaser have issues concerning a warranty or this Policy, Diono recommends
contacting Diono Customer Service at 855-463-4666 (8:00 am to 3:00 pm PST) or support@diono.
zendesk.com for help or assistance.
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