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5 Correcting malfunctions
Cleaning the housing
5 Correcting malfunctions
Before sending the appliance to Royal
®
Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
6 Cleaning
6.1 Cleaning the housing
Only clean the housing with a slightly damp cloth. Do not use any cleaning agent, scouring agent or
alcohol as these can damage the housing.
6.2 Cleaning the filters
To clean the filters, ZChapter 4, "Filters".
WARNING:
Before starting to troubleshoot, switch the appliance off and pull out the mains plug. Never use a
defective appliance.
Malfunction Possible cause Solution
Appliance does
not work
Plug is not plugged in or the
appliance is not switched on.
Plug in plug and switch on appliance,
ZChapter 3.1, "Vacuuming".
Socket does not carry any
current.
Test the cylinder vacuum cleaner at another
socket which you are sure carries current.
Power cable is damaged. Have the cable replaced by Royal
®
Appliance Customer Services, address,
ZPage 31, "Warranty".
Appliance does
not suck up any
dirt
Dust bag is full or blocked. Empty/clean dust bag.
Filter is dirty. Clean the corresponding filter, ZChapter 4,
"Filters".
Nozzle, metal insert tube and/or
telescopic tube or suction hose
are blocked.
Remove the blockage. If necessary, use a
long wooden rod for this (e.g. a broom
handle).
Appliance makes
a strange noise
Sucked in particles are blocking
the air-way.
Remove the particles. If necessary, use a
long wooden rod for this (e.g. a broom
handle).
WARNING:
Before you clean the appliance, switch off the appliance and remove the mains plug.
Swiffy_de.book Seite 29 Samstag, 3. September 2005 2:41 14
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