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diversey MoonBeam 3 - User Manual

diversey MoonBeam 3
60 pages
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MoonBeam
TM
3
DISINFECTION TECHNOLOGY
User’s Manual
©
© 2019 Diversey, Inc. All Rights Reserved. 78745-MAN en (19/133) NAM-EN - Version 2.3.27
www.diversey.com

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Questions and Answers

  • J
    Johnny AvilaAug 11, 2025
    Why is the Ready light not illuminating on my Diversey Accessories Remote Cover?
    • M
      muellerangelaAug 12, 2025
      If the Ready light on your Diversey Accessories Remote Cover isn't on, several factors could be at play. First, confirm that the Base Unit is receiving power by plugging its line cord into an electrical outlet. Next, check that all three UV-C bulbs are correctly seated in their sockets. If the bulbs are burned out (indicated by a red Bulb Status), replace them and reset the Bulb Status on the Base Unit. Also, ensure the Remote Cover is properly positioned against the closed door, aligning the 'Point Toward Door' arrow towards the door. Finally, if Sentry units are connected, verify they are powered on. If a Sentry unit is meant to be ignored, press the Base Unit’s Ignore button four times to acknowledge its use.
  • K
    Kim SullivanAug 19, 2025
    What to do if my diversey MoonBeam 3 Accessories base unit is in a fault state?
    • M
      Madison BatesSep 12, 2025
      If your Diversey Accessories base unit is in a fault state, try pressing the Reset Button first to clear the fault. If that doesn't work, disconnect and reconnect the power cord to cycle the power.
  • A
    Ashley RogersSep 4, 2025
    What to do if the Diversey Cleaning Equipment base unit is in a fault state?
    • H
      Hailey ChanSep 4, 2025
      If your Diversey Cleaning Equipment base unit is in a fault state, it could be due to a failed boot sequence or a hardware fault. Try pressing the Reset Button to clear the fault. If that doesn't work, disconnect and reconnect the power cord to cycle the power. Contact Technical Support if the problem persists.
  • D
    davisdanaNov 26, 2025
    Why is the ready light not illuminating on my Diversey Cleaning Equipment remote cover?
    • O
      orussellNov 26, 2025
      If the ready light on your Diversey Cleaning Equipment's Remote Cover won't illuminate, several factors could be at play: * The Base Unit might not be powered. Ensure the line cord of the Base Unit is plugged into an electrical outlet. * A UV-C bulb might not be fully seated. Make sure all three UV-C bulbs are correctly seated in their sockets. * The bulbs on the Base Unit might be burned out. Replace the bulb and reset the Bulb Status on the Base Unit. * The Remote Cover might not be correctly positioned. Place the Remote Cover against the closed door, ensuring the 'Point Toward Door' arrow faces the door. * The connected Sentry unit(s) might not be powered or configured to be ignored. Turn on the Sentry unit(s) connected to the Base Unit. If the Sentry is configured to be igno...

diversey MoonBeam 3 Specifications

General IconGeneral
Branddiversey
ModelMoonBeam 3
CategoryAccessories
LanguageEnglish