Issue Cause Solution
The heat indicator light goes on
& off.
This is an automatic thermostat
light.
The light will stay on until the
oven has reached the desired
temperature setting.
The top of the pizza burns. Temperature of oven is too high.
When checking the pizza, if you
think the top is cooking quicker
than the bottom, turn the oven
setting back to 4, leaving the pizza
to continue cooking without the
thermostat light on. Alternatively
leave the lid open for a couple
of minutes so you can watch the
pizza nish cooking.
The bottom of pizza burns. Temperature of oven is too high.
Make sure the oven has been
pre-heated on setting 5. When the
oven light goes out, allow a couple
of minutes for the stone to rest
before adding the pizza. When
cooking additional pizzas one after
the other it is best to leave the lid
open for a few minutes in between
cooking pizzas with the setting
back to 4.
Dirty stone base. Moisture on bottom of base.
Don’t worry if the stone marks.
The greater the marks, the better
the avor it gives the pizza. Just
scrape off any excess material
with the metal paddles.
Troubleshooting
Cleaning
• If properly taken care of, your Electric Pizza Oven will provide you with many years of use. After
each use, unplug and let the appliance cool. Be careful not to touch or try to clean your pizza
oven until all parts have cooled down to room temperature.
• To clean the outside of the Electric Pizza Oven use a damp cloth. Never dip or immerse into
water or any other liquids. This could cause an electrical shock and/or damage to the oven.
• To clean the stone, never use cooking oil or water or any detergents. Scrape off any excess
food with a spatulas or a stiff bristled brush & wipe clean with paper towel or a clean
dishcloth. To clean the paddles, wash in warm water and mild dish washing liquid. Never allow
them to stand in water as water saturation will damage the paddles.
• Never use the stone for any other purpose than intended use. Do not use as a trivet or as a
cufng stone.
• Never put liquids on the stone whether it is hot or cold.