34
If a malfunction/defect occurs, the dealer must be informed im-
mediately, and the problem that has occurred must be described
to them in detail. If the problem cannot be solved in this way, the
thoroughly cleaned product, including all accessories, must be
packaged for safe transport and returned in accordance with the
dealer's instructions.
The following information and documents must be attached to
the package:
1. Surname, rst name and address (also to be stated on the
outside of the package)
2. Item no and serial no (can be found on the underside of the
foot board)
3. Purchase date
4. Original receipt
5. Informative description of the fault
6. In case of damage during transport:
Name of the parcel service and parcel number
It is strongly recommended to use the original packaging to en-
sure safe transport. If you use any other packaging, ensure that
it is properly protected against the typical risks of shipping and
has appropriate protective devices. Mere cardboard packaging
with paper padding is not sucient. KSR Group GmbH accepts
no liability for damage caused by improper packaging and the
warranty will become void.
Warranty
To Next Page
Loading...
