IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
! SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .......................631
▫ Prepare For The Appointment.............631
▫ Prepare A List ........................631
▫ Be Reasonable With Requests .............631
! IF YOU NEED ASSISTANCE ..............631
▫ Chrysler Group LLC Customer Center.......632
▫ Chrysler Canada Inc. Customer Center ......632
▫ In Mexico Contact:.....................633
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................633
▫ Service Contract ......................633
! WARRANTY INFORMATION .............634
! MOPAR® PARTS . . . . . . . . . . . . . . . . . . . . . . .635
! REPORTING SAFETY DEFECTS ............635
▫ In The 50 United States And
Washington, D.C.......................635
▫ In Canada...........................635
! PUBLICATION ORDER FORMS ............636
9
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