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MAINTENANCE
Basic Maintenance
Be sure the rubber charging cap is securely in place
when the e-collar is in use. After each training session,
carefully inspect the unit for any missing parts or
damage to the casing. Damaged or broken casing may
affect the waterproof guarantee on the unit. After
confirming that there is no damage to the casing, rinse
the receiver and clean out any dirt or debris.
Storage Maintenance
The 3500X should be fully charged before storing for
extended periods. While in storage, the unit should be
given a full charge once a month, and before the first
use. Store the units in room temperature. Do not keep
the units exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
“Troubleshooting Guide” before sending it to Dogtra for
service. If you have any questions or concerns, you may
email them to info@dogtra.com, or call customer service
at (888) 811-9111.
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