Do you have a question about the Dogtra PATHFINDER Series and is the answer not in the manual?
Dogtra disclaims implied warranties of merchantability and fitness for a particular purpose, excluding other representations.
Dogtra's liability is limited to repair/replacement cost; excludes indirect, incidental, special, or consequential damages.
Explains that legal rights and limitations on implied warranties or damages may differ by state or jurisdiction.
Recommends product registration for warranty service and outlines the process for obtaining repair or replacement.
Steps to turn on the GPS connector, set it to Collar or Phone mode, and initiate pairing with the receiver.
Instructions to place the GPS receiver in pairing mode by holding the on/off button until the LED blinks rapidly.
Provides FCC compliance information, warnings against unauthorized modifications, and RF exposure guidelines.
Details the 1+1 year extended warranty, conditions, exclusions, and what is covered for defective Dogtra products.
This document outlines the features, usage, and maintenance of the Dogtra PATHFINDER SERIES, focusing on its GPS connector and receiver components, along with warranty information.
The Dogtra PATHFINDER SERIES is a sophisticated GPS tracking and training system designed to enhance the experience of dog owners. At its core, the system comprises a GPS connector and a GPS receiver, which work in tandem to provide location tracking and communication capabilities. The GPS connector acts as a central hub, capable of interfacing with both the GPS receiver (collar mode) and a smartphone (phone mode). This dual functionality allows for flexible operation, enabling users to manage their dog's location and potentially training functions through either a dedicated receiver or a smartphone application. The GPS receiver, typically attached to the dog's collar, is responsible for receiving GPS signals and communicating with the connector. This setup facilitates real-time tracking of the dog's whereabouts, which is crucial for safety and effective management, especially in expansive or challenging terrains. The system is engineered to provide reliable performance, ensuring that dog owners can maintain awareness of their dog's position and status. The communication between the GPS connector and receiver is designed to be robust, minimizing signal loss and ensuring consistent data flow. The integration with a smartphone, when the connector is in phone mode, extends the system's capabilities by leveraging the advanced features of mobile devices, such as detailed mapping, historical tracking, and potentially customizable alerts. This allows for a more interactive and data-rich user experience, providing insights beyond basic location. The PATHFINDER SERIES is built to be an indispensable tool for dog owners who require advanced tracking and management solutions, whether for hunting, hiking, or general outdoor activities.
The Dogtra PATHFINDER SERIES offers intuitive usage features designed for ease of operation and effective dog management. The initial setup involves a straightforward coding process to pair the GPS connector and GPS receiver. To begin, the GPS connector is powered on by pressing the Select button. It then needs to be set to "Collar mode" by pressing the Select button again, indicating its readiness to pair with the GPS receiver. If the connector is intended for smartphone integration, it would be set to "Phone mode" instead. Once the connector is in the appropriate mode, the user holds down the Connect button on the GPS connector until its LED blinks rapidly, signaling it's in pairing mode. Concurrently, the GPS receiver is placed into pairing mode by holding down its on/off button until its LED light rapidly blinks and a melody plays. Upon successful pairing, the GPS receiver will emit three beeps, confirming the connection. This clear auditory and visual feedback ensures users can easily verify the pairing status.
The system's design emphasizes user-friendliness, with distinct LED indicators and audible cues guiding the user through various operations. The ability to switch the GPS connector between "Collar mode" and "Phone mode" provides significant flexibility. "Collar mode" is ideal for direct communication with the GPS receiver, while "Phone mode" enables connection to a smartphone, unlocking advanced functionalities through a dedicated application. This smartphone integration allows for a richer user experience, including detailed mapping, real-time tracking updates, and potentially the ability to set geofences or receive alerts. The system is designed to be robust for outdoor use, with components built to withstand various environmental conditions. The power management is optimized to ensure extended operational times, crucial for long excursions. The clear instructions for pairing and mode selection minimize the learning curve, allowing users to quickly become proficient with the system. The PATHFINDER SERIES is engineered to provide reliable performance in diverse settings, making it a valuable asset for dog owners who demand precision and control.
Maintaining the Dogtra PATHFINDER SERIES involves straightforward practices to ensure its longevity and optimal performance, complemented by robust warranty and customer service provisions. Dogtra strongly recommends that customers register their products as soon as possible after purchase. Product registration is a critical maintenance feature as it facilitates any future warranty service, streamlining the process by providing a documented record of ownership and purchase. Registered users may also receive useful information and updates about their existing and future Dogtra products, which can include firmware updates or tips for optimal use, further contributing to the device's maintenance. If a product is not registered, users will be required to provide a receipt or other proof of purchase to qualify for warranty service, adding an extra step to the process.
For any warranty service needs, Dogtra provides clear instructions on how to obtain support. Users are advised to contact Customer Service via phone or email for a warranty evaluation. Upon approval of the warranty work, Dogtra will repair or replace the product at its discretion, free of charge for labor and parts. While the customer is responsible for the shipping cost of sending the product to Dogtra for service, Dogtra covers the shipping cost of returning the repaired or replaced product to customers within the USA. For products sent outside the USA, the customer bears the shipping costs, taxes, or fees for the return. This structured approach to warranty service ensures that any manufacturing defects or issues covered by the warranty are addressed efficiently.
The product comes with an Extended Limited Warranty, offering a 1+1 year coverage period. The Original Warranty covers defects in materials and workmanship for one year from the purchase date, followed by an additional one-year Extended Warranty. This warranty covers the cost of repair or replacement for defective products. For repaired or replaced products, the remaining portion of the warranty or ninety days (whichever is longer) applies. However, the warranty has specific exclusions, such as damage caused by misuse, neglect, abuse, failure to follow instructions, use for unintended purposes, accidents, natural forces, or normal wear and tear. It also excludes products purchased from non-authorized dealers, outside the USA/Canada, damaged during shipment (unless Dogtra arranged shipping), modified, tampered with, opened/repaired by unauthorized parties, or with altered/defaced serial numbers. These exclusions highlight the importance of proper handling and care to maintain warranty eligibility. Adhering to these guidelines and utilizing Dogtra's customer service for any issues ensures the PATHFINDER SERIES remains a reliable tool for dog management.
| Range | Up to 9 miles |
|---|---|
| Tracking | Yes |
| Waterproof | Yes |
| Number of Dogs | Up to 21 dogs |
| Stimulation Levels | 100 levels |
| Collar Compatibility | PATHFINDER series collars |
| App Compatibility | iOS and Android |
| Stimulation Types | Nick, Constant |
| Waterproof Rating | IPX9K |
| GPS Update Rate | 2 seconds |
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