Dometic 300 Series - Troubleshooting: Leaks; Water is leaking from water valve; Water is leaking from toilet base; Water is leaking from rear of toilet

15
EN
Troubleshooting
6 Troubleshooting
Problem Possible Cause Suggested Remedy
Water will not stay in
the bowl.
The flush ball seal is not
properly positioned.
Refer to “Reconditioning the Flush Ball Seal”
on page13.
The flush ball seal’s
shape is temporarily
distorted.
Refer to “Reconditioning the Flush Ball Seal”
on page13.
The flush ball or flush
ball seal is dirty.
Clean and seal the flush ball.
Refer to “Cleaning the Flush Ball and Seal” on
page11.
The flush ball seal is
worn or defective.
Replace the flush ball seal.
To replace the flush ball seal, refer to the
detailed instructions included with the flush
ball seal replacement kit.
Water flow into the
toilet will not stop.
The water valve is worn
or defective.
Replace the water valve.
Refer to “Replacing the Water Valve” on
page13.
Water does not
enter the toilet bowl
properly.
There is an insufficient
water flow rate at the
toilet inlet.
Make sure the flow rate at the toilet inlet
is 3–5 gpm (11.4–18.9 lpm), which is the
recommended rate.
The screen at the water
valve inlet is clogged.
Clean the screen, on the inlet side, using a
cotton swab or an old toothbrush. Do not
disassemble the valve.
The water valve is worn
or damaged.
Replace the water valve.
Refer to “Replacing the Water Valve” on
page13.
There are plugged rim
wash holes or a plugged
rim jet (300 series only)
in the toilet.
Clean the rim wash holes or rim jet.
Odor emits from the
toilet when the flush
ball is open.
The holding tank vent is
plugged.
Clear obstructions from the vent. Refer to the
tank owner’s manual.
The odor is from the
holding tank contents.
Add deodorant to the holding tank.
Gravity-Flush Toilet