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Note! If you insert an external memory, it is recommended you change the
default storage location. This allows you to save more files on your phone,
like pictures and videos. We recommend that you regularly copy your
photos from the phone's internal storage to your computer as a form of
backup, see Connect the phone to a computer, p.39. These files are found
in the DCIM folder on your phone. DCIM stands for Digital Camera IMages
and it is the default directory structure for digital cameras and for
smartphone cameras.
Free up memory space
The memory in your device tends to fill up as a result of normal usage. If
your phone starts to slow down, or applications suddenly shut down, con-
sider the following:
When you are surfing the web or using apps on your phone, that will cre-
ate temporary files stored on your phone in an area of memory called
cache. The reason is that the next time you visit the same website or app
the phone will load it from cache memory instead of downloading every-
thing again from the server which, take up time and bandwidth. These files
will overtime become obsolete and will then be called Junk files. Follow
below to delete Junk files and other files.
1. From the Home screen, tap View My phone information
Storage.
2. You are presented with some suggestions of memory cleaning. Select
the cleaning method that would suit you best. It’s always a good start
to clean out the Junk files
3. Tap Internal shared storage or SD card (if installed) to see the differ-
ent types of data on your memory.
Tip: The Junk files will increase again over time, and you should perform
this clean regularly
Delete pictures
• If you use your phone to take a lot of pictures, remember to back
them up on your computer every now and again. Not only will this
prevent you from losing any photos if anything were to happen to
your phone, but it also gives you the opportunity to delete them from
your phone and free up space. You can access your pictures by simply
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