DoubleSight DS-245W - Troubleshooting

Troubleshooting
Problem Solution
Color appears abnormal. It is in black
and white.
Reconnect the PC connecting cables.
Insert the PC's video card correctly.
Re-boot the PC.
Set the video card again after referring to the video card manual.
The displayed screen position suddenly
changes or tilts inward.
Use the screen control to adjust the displayed screen shape.
Set the resolution and/or frequency on the video card (refer to the
supported mode table).
Differences in the signal period of the video card may cause
changes in the displayed position from time to time. Use the screen
control functions to correct the displayed screen position.
Displays 16 colors only. The color has
changed after replacing the video card.
Windows ME/XP/vista: Re-set the color from the Control Panel ->
Display -> Setting Re-install the video card driver.
Power indicator lamp blinks orange. Monitor is in Sleep Mode
Cannot control the screen with the
buttons on the front of the monitor.
Contact technical support
There are colored spots on the screen. There may be a few colored (red, green, white, black) pixel spots
on the screen during use. This is a natural characteristic in LCD
panels. It is not a malfunction and does not affect the monitor's
performance.
The power indicator lamp is off. Check if the power cable is intact. Reconnect the power cable correctly
if necessary.
The 11 No Cable 1 1 message appears
on the screen.
Check it the connection between the PC and monitor is intact.
Reconnect the cable correctly if necessary.
The ' Non Support Mode 1 message
appears on the screen.
The output signal from the video card exceeds the monitor's
maximum resolution or frequency limit. Set the maximum resolution
and frequency to suit the product limits.
The screen appears to be sliding
downward.
Check the connection between the PC and monitor. Re-connect if
necessary.
The screen is unclear.
Run the auto-adjusting function.
The screen appears unstable and
flickers.
The screen leaves shadows.
Check it the computer or video card output resolution and
frequency is set within the limits. Re-set the screen display by
referring to the resolution information and standard supported mode
table.
The screen is too bright or dark. Use the brightness or contrast controls to adjust the display.
The color on the screen is not uniform. Use the color density control to set the color.
Lines appear on the screen and the
screen flickers.
Turn off any cordless phones, hair dryers, electrical drills etc. that
are in use.
/|\ Caution Use a soft dry cloth to clean the
product.
Use a clean cloth with a special screen cleanser.
Do not scratch the monitor panel with your fingernails
or other sharp objects.
Do not use flammable substances such as benzene or
paint thinner on the product. Do not use a wet cloth.
Do not use acetone, benzene, or paint
thinner on the product.
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