DoubleSight DS-245W - Page 21

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WARRANTY EXCLUSIONS
This warranty does not cover:
1. Any Product on which the serial number has been defaced, modified or removed.
2. Damage, deterioration or malfunction resulting from:
A. Accident, disaster, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions and environment
specifications supplied with the Product.
B. Repair or attempted repair by anyone not authorized by DSD.
C. Customer supplied interfacing.
D. Improper site preparation and maintenance.
E. Damage to or loss of any programs, data or removable storage media.
F. Software or data loss occurring during repair or replacement.
G. Any damage of the Product due to shipment.
H. Removal or installation of the Product.
I. Causes external damage to the Product, such as electric power fluctuations or failure.
J. Use of supplies or parts not meeting DSD’s specifications.
K. Normal wear and tear.
L. Subjecting the Product to displaying of fixed images fora long periods of time
resulting in image persistence (afterimage effects) or image burn-in.
M. Any other cause which does not relate to a product defect.
3. Removal, installation, and set-up service charges.
HOW TO OBTAIN WARRANTY SERVIC E
1. For information on warranty service, call DSD customer service toll-free in the U.S.A.
by calling 1-888-897-8869, or email DSD at support@doublesight.com.
2. To obtain warranty service, you will be required to provide
A. The original dated sales slip.
B. Your name.
C. Your address.
D. The serial number of the product.
E. A description of the problem.
3. Bring or ship the Product prepaid and insured in the original container, with the
associated accessories, to the DSD depot repair site. All Products returned to the DSD
depot repair site for service MUST have prior approval which may be obtained by calling
the telephone number above.
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