Draytek Vigor120 - Contacting Your Dealer

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While the modem is running, press the Reset button and hold for more than 5 seconds.
When you see the ACT LED blinks rapidly, please release the button. Then, the modem
will restart with the default configuration.
After restore the factory default setting, you can configure the settings for the modem
again to fit your personal request.
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If the modem still cannot work correctly after trying many efforts, please contact your
dealer for further help right away. For any questions, please feel free to send e-mail to
support@draytek.com.