Why my Dreame Vacuum Cleaner fails to connect to Wi-Fi?
If your Dreame Vacuum Cleaner fails to connect to Wi-Fi, ensure that you're using the correct Wi-Fi password. Also, this appliance only supports a 2.4 GHz Wi-Fi connection, not 5 GHz. A weak Wi-Fi signal could also be the problem, so move the vacuum to an area with better coverage. If problems persist, exit and re-enter the app, then try the Wi-Fi setup again.
What to do if my Dreame X40 Ultra cannot find and return to the base station?
If your Dreame Vacuum Cleaner robot can't find or return to the base station, make sure the base station is properly connected to a power supply and has not been moved while the robot was away. Too many obstructions around the base station can also prevent the robot from docking. Try placing the base station in a more open area. If the robot is too far away, you may need to manually place it on the base station. Also, ensure the signaling area on the base station is clean from dust or debris.
How to fix Dreame X40 Ultra that will not turn on?
If your Dreame Vacuum Cleaner will not turn on, the battery may be low. Recharge the robot on the base and try again. Also, the appliance is recommended to operate at a temperature between 32°F (0°C) and 104°F (40°C).
What to do if my Dreame X40 Ultra Vacuum Cleaner will not charge?
If your Dreame Vacuum Cleaner will not charge, check that the base station is correctly plugged into power at both ends of the cord. Also, clean the charging contacts to ensure good contact between the base station and the robot. Finally, check for any foreign objects at the connector of the robot and remove them.
What to do if my Dreame X40 Ultra Vacuum Cleaner gets stuck in front of the base station?
If your Dreame Vacuum Cleaner robot gets stuck in front of the base station and cannot return to it, you should clear any obstructions within 2" (5 cm) on the left and right sides or within 60" (1.5 m) in front of the base station. Also, the robot may slip if the floor in front of the base station is overly wet. Finally, make sure the ramp extension plate is installed properly.
Why my Dreame Vacuum Cleaner will not resume cleaning after charging?
If your Dreame Vacuum Cleaner will not resume cleaning after charging, ensure that the robot is not set to the Do Not Disturb (DND) mode, as this will prevent it from resuming cleaning.
General| Auto-Empty | Yes |
|---|---|
| Water Tank Capacity (Robot) | 80 ml |
| Clean Water Tank Capacity (Base Station) | 4.5 L |
| Dirty Water Tank Capacity (Base Station) | 4 L |
| Auto Empty Station | Yes |
| Filtration System | HEPA |
| Charging Time | 4 hours |
| Mopping System | Dual rotating mops |
| Obstacle Avoidance | AI-powered 3D obstacle avoidance |
| Auto-Mop Washing | Yes |
| Auto-Mop Drying | Yes |
| Mapping Technology | LIDAR navigation |
| Voice Control | Yes (Google Assistant, Alexa) |
| Navigation | LIDAR navigation |
| Mopping Function | Yes |
| App Control | Yes |
Safety guidelines for product usage and user limitations.
Information on battery safety, replacement, and charging procedures.
Details on laser sensor compliance and safety precautions.
List of items included in the Dreame X40 Ultra package.
List of optional accessories available for the robot.
List of items included in the Dreame X40 Ultra Complete package.
Details on additional accessories provided in the kit.
Description of robot buttons, status lights, and indicators.
Identification of robot sensors, LDS cover, and bumper.
Overview of the dust box and mop attachment components.
Identification of base station parts and features.
Instructions for preparing the home environment for robot cleaning.
Steps for placing and connecting the base station.
Instructions for installing the ramp and mop components.
Steps for connecting the robot and adding cleaning solution/water.
Guide to downloading and installing the Dreamehome mobile application.
Steps for connecting the robot to the Dreamehome app.
Instructions for turning on/off, pausing, resuming, and restarting the robot.
Explanation of mapping, DND mode, and auto-resume cleaning.
Instructions for starting cleaning and auto-mop washing.
Details on auto dust emptying, mop washing, and used water tank cleaning.
Explanation of Vacuum Only, Mop Only, and Mop after Vacuuming modes.
Table detailing maintenance frequency and replacement periods for parts.
Step-by-step guide for cleaning the washboard base.
Instructions for cleaning the used water tank.
Procedure for replacing the dust bag.
Instructions for cleaning the dust box and filter.
Guide for cleaning and maintaining the main and side brushes.
Cleaning robot sensors, wheels, and mop pad holder.
Cleaning base station parts and battery maintenance.
Solutions for problems related to robot not turning on or charging.
Troubleshooting steps for Wi-Fi connection failures.
Solutions for robot failing to find or return to the base station.
Solutions for slow charging, increased noise, and abnormal movement.
Troubleshooting missed rooms and failure to resume cleaning.
Solutions for auto-empty, water level, and mop holder problems.
Technical specifications for the robot and base station.
Precautions and procedures for battery removal and disposal.
Information on electronic waste disposal and recycling.
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