Why doesn't the battery status indicator light up when charging my Dreame H11 Vacuum Cleaner?
If the battery status indicator doesn't light up when charging your Dreame Vacuum Cleaner, ensure the charging base is properly connected to the vacuum. Make sure the vacuum is correctly placed on the base.
What to do if my Dreame Vacuum Cleaner is not working properly and shows an error message?
If your Dreame Vacuum Cleaner isn't working and displays an error, check the following: Ensure the clean water tank is full and properly installed, the dirty water tank is installed and not full, the roller brush is installed and free of obstructions (clean it with the included brush if needed), and the tube isn't blocked. Also check if the filter is clogged.
What to do if my Dreame H11 self-cleaning failed?
If the self-cleaning function on your Dreame Vacuum Cleaner fails, make sure of the following: 1. The roller brush isn't jammed by large particles. Open the brush cover to check and clean the roller brush. 2. The vacuum is sufficiently charged (more than 10%). 3. The dirty water tank is correctly installed and not full. Reinstall or empty it as needed. 4. The clean water tank is correctly installed and not empty. Reinstall or fill it as needed.
Why is there no water flow coming out of my Dreame H11 Vacuum Cleaner?
If no water flows from your Dreame Vacuum Cleaner, the clean water tank may not be installed correctly or might be empty. Try reinstalling or filling the clean water tank.
What does it mean if my Dreame H11 Vacuum Cleaner shows troubleshooting code E6?
If your Dreame Vacuum Cleaner displays error code E6, it indicates the battery is overheating. Allow the battery to cool down to a normal temperature before resuming use.
What to do if my Dreame H11 shows troubleshooting code E4/E5?
If your Dreame Vacuum Cleaner shows error code E4 or E5, it means the power adapter is incompatible. Use the original power adapter.
Why is my Dreame Vacuum Cleaner leaking water from the top of the dirty water tank?
If your Dreame Vacuum Cleaner leaks water from the top of the dirty water tank, it could be due to a collision or sharp pull causing water to enter the motor. Move gently back and forth when the vacuum is turned on. It could also be that the filter was not completely dry after being cleaned. Thoroughly dry the filter before use.
General| Cleaning type | Dry&wet |
|---|---|
| Vacuum air filtering | - |
| Dirt separating method | Aqua filtering |
| Suitable for all types of surface | Yes |
| Brush shape | Rectangular |
| Display type | LED |
| Product color | White |
| Dust container type | Bagless |
| Liquid tank capacity | 0.9 L |
| LED indicators | Status |
| Power source | Battery |
| Charging time | - h |
| Suction power | 10000 Pa |
| Battery voltage | - V |
| Battery capacity | 2.5 Ah |
| Power consumption (typical) | 170 W |
| Number of batteries supported | 6 |
| Vacuum brushes included | Cleaning brush |
Weight and Dimensions| Weight | - g |
|---|
Essential safety guidelines for safe operation and usage.
Crucial safety measures and precautions to prevent hazards.
Lists all components included in the product package.
Detailed labeling of the vacuum cleaner's parts and functions.
Explains the components of the roller brush system.
Details the design and connection points of the charging base.
Explains the meaning of icons and indicators on the LED screen.
Details the function and usage of the voice prompt button.
Instructions for assembling the charging base.
Step-by-step guide for assembling the vacuum cleaner.
Steps to correctly fill the clean water tank.
Guide on how to turn on and operate the vacuum for cleaning.
Instructions on how to change between suction modes.
Advice on general maintenance, parts replacement, and storage.
Procedure for performing the automatic self-cleaning function.
Steps to remove and clean the roller brush cover.
Instructions for cleaning the roller brush and its components.
Guide to emptying and cleaning the dirty water tank.
How to clean and maintain the vacuum's filter.
Instructions for cleaning the internal tube of the vacuum.
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