To Next PageTo Next PageWhy is the suction power weak on my Dreame Vacuum Cleaner?
If your Dreame Vacuum Cleaner's suction power is weak, the filter might be clogged, so try cleaning it. Another possibility is that the suction inlet or tube is blocked by a foreign object. In this case, clean the tube and the suction inlet to remove any obstructions.
Why does my Dreame Vacuum Cleaner charge slowly?
If your Dreame Vacuum Cleaner is charging slowly, it might be because the battery's temperature is too low or too high. In this case, wait until the battery's temperature returns to normal.
Why does my Dreame H13 Pro have weak suction?
If the suction power of your Dreame Vacuum Cleaner seems weak, the filter might be clogged and needs cleaning. Alternatively, the suction inlet or tube could be blocked by a foreign object. Clear the obstruction from the tube and suction inlet to restore suction power.
Why does my Dreame H13 Pro not light up while charging?
If your Dreame Vacuum Cleaner does not light up while charging, the appliance might not be placed onto the charging base properly. Ensure it is correctly positioned on the base.
What to do if my Dreame H13 Pro Vacuum Cleaner does not work?
If your Dreame Vacuum Cleaner isn't working, it might be due to several reasons. First, ensure the battery is fully charged. If that's not the issue, check if the appliance is in the upright position and recline it backwards. Also, a blockage could activate the overheat protection; clear any blockages and allow the temperature to return to normal. Another potential cause is a full Used Water Tank, which needs to be emptied. Finally, make sure all parts are correctly installed.
Why is the dust concentration indicator solid red on my Dreame H13 Pro Vacuum Cleaner?
If the dust concentration indicator on your Dreame Vacuum Cleaner is solid red, it could mean a few things. First, the dirt sensor located in the tube might need cleaning, so follow the tube cleaning instructions. Alternatively, the cleaning solution concentration might be too high; in that case, dilute it with water at the recommended ratio. Lastly, using a third-party cleaning solution can cause excessive foam, so stick to the officially-approved cleaning solution.
Why is my Dreame H13 Pro motor making a strange noise?
If your Dreame Vacuum Cleaner motor is making a strange noise, it could be due to too much used water in the Used Water Tank; try emptying it. Alternatively, the suction inlet might be blocked, so clear any blockage in the suction inlet.
What to do if the display screen does not light up while charging my Dreame H13 Pro?
If the display screen of your Dreame Vacuum Cleaner does not light up while charging, ensure the charging base cable is properly plugged into the electrical outlet. Also, check that the appliance is correctly placed onto the charging base.
Why is my Dreame H13 Pro not working?
If the Dreame Vacuum Cleaner isn't working, several factors could be at play. First, ensure the battery is fully charged. If that's not the issue, check that the appliance is reclined backwards, as it won't operate in the upright position. A blockage might have triggered overheat protection; clear any obstructions and allow the appliance to cool. Also, see if the Used Water Tank is full and empty it if necessary. Finally, double-check that all parts are correctly installed.
Why is self-cleaning failing on my Dreame H13 Pro?
If self-cleaning fails on your Dreame Vacuum Cleaner, it might be due to a few reasons. The brush roller could be jammed by large debris; remove the brush roller cover to check and clean it. Ensure the appliance is correctly placed on the charging base. Also, self-cleaning won't work if the battery level is below 15%; the function can only be enabled when the appliance is charging and the battery is above 15%.
General| Turbo | Yes |
|---|---|
| Cleaning type | Dry&wet |
| Vacuum air filtering | - |
| Power source | Battery |
| Charging time | 4 h |
| Suction power | 18000 Pa |
| Battery capacity | 4900 Ah |
| Maximum input power | 300 W |
| Brush shape | Rectangular |
| Display type | LED |
| Product color | Black |
| Dust container type | Bagless |
| Liquid tank capacity | 700 L |
Weight and Dimensions| Weight | 5600 g |
|---|
Details restrictions for safe operation, including age limits, indoor use, and avoiding specific materials.
Provides guidelines for proper maintenance, storage, and handling to ensure safety and longevity.
Details on how to charge the appliance, safety precautions for batteries, and disposal.
Lists all components included in the product package for user verification.
Identifies the parts and connections of the charging base unit.
Explains the various icons and readouts on the appliance's display screen.
Instructions for attaching and detaching the handle to the main unit.
Guidance on how to insert the solid waste filter basket into the appliance.
Steps for placing the appliance on the charging base and initial charging.
Process for removing, filling, and reinstalling the clean water tank.
Procedure for reclining the appliance and starting the cleaning operation.
How to change between different operating modes like auto, ultra, and turbo.
Steps for initiating and managing the self-cleaning cycle with hot water.
Instructions for removing, emptying, and reinstalling the used water tank.
Instructions on activating and using the drying mode for the appliance.
Detailed steps for cleaning the used water tank and its filter component.
Guidance on how to clean the solid waste filter basket.
Steps for cleaning the brush roller, including removing hair and debris.
Procedure for wiping the internal tube and the dirt sensor.
