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Amy OlsonJul 28, 2025
What to do if my Dreame H12 Vacuum Cleaner shows a battery error?
- RRobert ScottJul 28, 2025
If your Dreame Vacuum Cleaner displays a battery error, please contact customer service.
What to do if my Dreame H12 Vacuum Cleaner shows a battery error?
If your Dreame Vacuum Cleaner displays a battery error, please contact customer service.
What to do if my Dreame H12 Vacuum Cleaner shows error code E4/E5?
If your Dreame Vacuum Cleaner displays troubleshooting code E4 or E5, this indicates an incompatible power adapter is being used. To resolve this, use the original power adapter that came with your device. If the issue continues after switching to the original adapter, further assistance is needed.
Why is my Dreame Vacuum Cleaner not working properly?
If your Dreame Vacuum Cleaner isn't working properly, several factors could be the cause: * The clean water tank may not have enough water; if that's the case, fill the clean water tank. * The used water tank might not be installed; if that's the case, install the used water tank. * The used water tank could be full; if that's the case, empty the used water tank. * The brush roller may be stuck; if that's the case, clean the brush roller with the cleaning brush. * The brush roller might not be installed; if that's the case, install the brush roller. * The tube could be blocked; if that's the case, check whether the filter is clogged.
What to do if my Dreame H12 Vacuum Cleaner shows error code E6?
If your Dreame Vacuum Cleaner displays troubleshooting code E6, it means the battery is overheating. To resolve this, wait until the battery's temperature returns to a normal level.
What to do if my Dreame Vacuum Cleaner is not working properly?
If your Dreame Vacuum Cleaner isn't working properly, there might be several reasons: * The clean water tank may have insufficient water, so fill it. * The used water tank may not be installed, so install it. * The used water tank might be full, so empty it. * The brush roller might be stuck; clean it with the provided cleaning brush. * The brush roller might not be installed; install it. * The tube might be blocked, so check whether the filter is clogged.
What to do if I see a motor error on my Dreame Vacuum Cleaner?
If your Dreame Vacuum Cleaner displays a motor error, please contact customer service.
What to do if my Dreame H12 battery is overheating?
If your Dreame Vacuum Cleaner battery is overheating, wait until the battery's temperature returns to normal.
General| Type | Wet and Dry Vacuum Cleaner |
|---|---|
| Battery Capacity | 4000 mAh |
| Rated Power | 200W |
| Run Time | 35 minutes |
| Clean Water Tank Capacity | 900 ml |
| Dirty Water Tank Capacity | 500 ml |
| Dust Tank Capacity | Not applicable |
| Self-Cleaning | Yes |
| Display | LED |
| Cordless | Yes |
| Wet and Dry Cleaning | Yes |
| Cleaning Modes | Auto |
| Charging Time | Approx. 5 hours |
Essential guidelines for safe appliance use in households.
Covers warnings on appliance usage, electrical safety, and handling liquids.
Further precautions on operation, temperature limits, and storage.
Additional safety guidance on modifications, extreme temperatures, and appliance care.
Detailed diagram labeling the main parts of the vacuum cleaner for user identification.
Explains the LED display screen indicators and the function of the voice prompt button.
Instructions for powering on, reclining for operation, and switching between modes.
Explanation of error codes displayed on the vacuum and their corresponding solutions.
