Name: Dreame H12
Brand: Dreame
Rating: 4 (1 reviews)

To Next Page

To Previous Page

Troubleshooting

Error

Icon

Possible Cause Solution

Insucient water in clean

water tank

Fill the clean water tank.

Used water tank not

installed

Install the used water tank.

Used water tank full Empty the used water tank.

Brush roller stuck

Clean the brush roller with the provided

cleaning brush.

Brush roller not installed Install the brush roller.

Blocked tube

Check whether the lter is clogged.

Refer to the maintenance manual [Cleaning

the Tube] section.

Troubleshooting Code Possible Cause Solution

E1/EE/EF Motor error Please contact customer service.

E2/E3/E7/E8/E9 Battery error Please contact customer service.

E4/E5

Incompatible

power adapter

Please use the original power

adapter. If the problem persists,

contact customer service.

Battery

overheating

Wait until the battery's temperature

returns normal.

If the vacuum is not working properly, the screen display will show an error message.

Please refer to the troubleshooting table to nd your solution.

Questions and Answers:

Need help?

Do you have a question about the Dreame H12 and is the answer not in the manual?

Dreame H12 Specifications

General